Nashyna Kelley
Customer Service Expert
*********@******.***
Customer Service Expert with over 2 years of experience in retail and food service industries. Proficient in cashiering, customer service, and food safety, ensuring a positive experience for all customers. Demonstrates strong organizational skills and excels in maintaining cleanliness and efficiency in fast- paced environments.
Employment history
Drive up and go, Tom
Thumb, Nov 2023 -
Present
Heath, TX
Cahsier, Tropical
Smoothie Cafe, Sep
2022 - Present
Forney, TX
Wal-Mart Associate,
Walmart, Jan 2023 -
May 2023
Forney, TX
Education
North forney, Forney, TX, May
2024
High school diploma in Law & Society
Graduated with honors and a certificate in to Law Enforcement. Courses
Food Handler Certification
Skills
Cashiering Serving Experience Organizational Skills Sales Time management Food safety Serving Customer service Food Service Negotiation Conflict Resolution Multitasking Attention to Detail Team Collaboration Problem Solving Adaptability Empathy
Ensure completion of pickup orders, verify accuracy, and address customer issues via phone and email.
Assist online Curbside and CSA customers, ensuring smooth operations and customer satisfaction.
Resolve order discrepancies and manage returns, enhancing customer experience and retention.
Meticulously manage pickup orders, ensuring completeness and accuracy. Handle returns, order changes, and abandoned orders with precision and care. Greet and serve customers, ensuring a positive experience and addressing their needs promptly.
Maintain cleanliness by taking out trash, cleaning bathrooms, and washing dishes nightly. Enhance customer satisfaction through friendly interactions and efficient service. Collaborate with team to ensure smooth operations and a clean environment. Maintained clean, organized aisles, collaborating with supervisors and associates. Stocked shelves and answered complex customer inquiries. Assisted in checkout, ensuring customers found everything they needed. Build my resume