Dynamic Customer-Driven Professional with 10 Years in Hospitality
Resume:
Maeve Lynch
Orlando, FL *****
********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
PDR Technician
All-Pro Auto Reconditioning-Baltimore, MD
March 2024 to Present
I walk lots on dealerships when I arrive to assess if they have dents that need to be removed or other damage. I then coordinate with the lot coordinator to see if the cars with damage have approval to be fixed. I then remove the dents that don’t require body work, I also work with the painter to get damage out as best as I can to make it easier on them for their work. I also assist the painter by prepping cars for them and painting wheels and cars that I can, I’m currently still learning how to do body work and paint.
PDR Technician
DENT WIZARD-Baltimore, MD
November 2021 to Present
I look over cars to see the damage and determine if I can fix the dents or pass them on to body work. I then use a variety of tools to remove the dents out of the cars. Financial Receivable Coordinator
University of Maryland CBO-Hunt Valley, MD
November 2019 to Present
Under general supervision, evaluates financial responsibility of patients, updates accounts to a billable/ collectible status, research all possible means to resolve accounts, contacts patients, insurance companies and other departments regarding financial reimbursement. Organizes collection procedures in accordance with current laws, serves as appropriator of patient accounts and prioritizes multiple collection tasks with the main objective to reduce uncompensated care. I am responsible for defined accounts receivable greater than $3 Million. Accountable for reduction of net bad debt percentage to revenue equal to goals set by senior management. I receives accounts to ensure accuracy of billing/charging utilizing knowledge of pre-certification / admission procedures to validate account status. Resolves any problems with billing or handling of accounts. Receptionists/ Office Coordinator
University of Maryland
June 2015 to Present
Maintains and performs a warm, friendly and welcoming relationship with all patients, staff, all medical and non medical professionals, vendors and visitors. Scheduling, accuracy of entering patient demographics, verification of insurance, benefits and authorization needed for physical therapy, Auto and Workers Comp, keeps track of Plan of Cares for Medicare. Collects copays and account balances. Orders supplies for five offices, floats to different office for extra coverage, training and observing, and trains new and current employees. Helps update office Manuals and other office paperwork, policies and work flow. Is in charge of organizing charts and sending older charts to Iron Mountain Recon Manager
Xcite Automotive-Orlando, FL
December 2024 to February 2026
1. I manage a small team of detailers for Xcite, that's an outsourced company used by Autonation. I make sure the cars are properly logged and priced out, making sure that the work that needs to be done
(and approved) is done.
2. I work with the service manager on what extra work needs to be done on cars, such as dent repair, wheel repair, paint repair, interior repair and what not. I make sure they know the extent of the damage and what the price is so they can properly determine if the extra work should be approved or not. 3. I work on cars, such as dent repair, wheel repair, painting cars, interior repairs and anything else that is needed, or what ever else could be upcharged. I also assist with detail when cars get backed up. 4. I communicate with my team on what cars need detailing, what cars need extra work, and what cars are sold and need to be taken care of ASAP as well as the service manager. 5. I keep track of employee time cards, approve or deny time off, and monitor if they’re working over time or not working enough hours. I also keep track of my PPR reports and make sure that I keep it under 65% (what is paid out to employees vs what we bill out for our services) 6. I was a manager in St. Louis Missouri managing one dealership and was then transferred to Orlando Florida to manage two dealerships
A/R Specialist/Registration (Physician billing)
University of Maryland, CBO-Linthicum, MD
July 2012 to January 2015
Register all patients on charge batches received daily from hospital/doctor's offices. Verify eligibility on all insurances while registering, add authorization numbers, work with IT to fix system/eligibility issues, train new staff, work reports, delegate work load and print referrals. Work A/R work queues. Work queues consisted of rejections and open A/R for all payers. Resolve any claim rejections, fix registration errors, obtain authorizations/referrals if needed, coding errors, send appeals, and obtain claim status. Practice HIPPA rules and regulations. Pharmacy Assistant
Austin Pharmacy-Towson, MD
April 2012 to July 2012
Assisted Pharmacists to help organize medications, familiarized myself with medications used, and provide clerical support, also converted filled prescriptions into daily dose packets for geriatric patients. Also exceed at the ability to prioritize, problem solve, and provide excellent customer service. Education
Diploma
The Catholic High School of Baltimore
2004 to 2008
High school diploma
Skills
• POS
• Microsoft Office
• Databases
• Cerner
• Vehicle maintenance
• Outlook
• Citrix
• Insurance Verification
• Cooking
• EMR Systems
• Data Entry
• HIPAA
• Filing
• Windows
• training
• Allscripts
• Serving
• Leadership
• Supervising experience
• Automotive repair
• Customer service
• Microsoft Word
• Scheduling
• Communication skills
• Automotive diagnostics
• Food service
• Organizational Skills
• Cash handling
• Epic
• Restaurant experience
• Kitchen experience
• Medical Records
Languages
• English
Certifications and Licenses
Driver's License
Additional Information
Skills
Familiar and able to work with the following operating systems: Microsoft Office Epic Cerner
Adobe Writer Aurora Outlook
RealMed Care Medic WebPT
Allscripts EHR
Typing, medical terminology, and professional patient communication. Excellent attention to detail, organizational skills, and time management skills. Excel in the ability to prioritize, problem solve, and provide excellent customer service.
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