IT Program Manager - Scrum Master & DevOps Lead

DEBI PRASAD SAHOO

PMO (Wipro) Scrum Master Certification (CSM) DevOps & Frontend (UI) Lead MySQL 15 Years’ Experience

Bhubaneswar, India +91-907******* ************@*****.*** linkedin.com/in/debi-prasad-sahoo PROFESSIONAL SUMMARY

IT Engineer with 15 years of experience in Technical Program Management, Scrum Master Certification (CSM) and DevOps & Frontend (UI) leadership with strong expertise in MySQL. Recently played roles, Technical Program Manager at Wipro, driving delivery excellence and stakeholder alignment. Experienced in managing enterprise engagements for clients including Wipro, Intel, and Edwards Lifesciences and cross-functional team leadership. Open to both IT and Non-IT opportunities.

CORE SKILLS

Agile Project Management, Scrum Mastery, Technical Program Management & Governance, SDLC, Sprint Planning, Backlog Management, Estimation & Release Planning, Agile and Change Management, RAID Management, Risk Management and Functional Safety, Cross-Functional Collaboration and Stakeholder Management, Technical Communication and Documentation, System Design & Development, Delivery and Resource Optimization, WSR/QBR Reporting, UAT Coordination, Metrics & KPIs, ITIL, Jira, Confluence, Lean, Frontend(UI), Microsoft Office (Excel, Word, PowerPoint) TECHNICAL SKILLS

Linux, Shell Scripting, REST APIs, SOAP, JSON, XML, HTML5, CSS3, JavaScript, jQuery, Angular, Angular Material, Bootstrap, PHP, MySQL, Responsive Design, AWS EC2, Jenkins CICD, Docker, Azure DevOps, Git, GitHub, Azure Boards EDUCATION

B.E. in Computer Science & Engineering – BPUT, Odisha CERTIFICATION

Scrum Master Certification (CSM - Scrum Alliance ) – Sep’25,

AWS Certified Cloud Practitioner – Aug’22

AWS Generative AI – Wipro, June’24

Program Management Office (PMO) – Wipro, Dec’24

DevOps Professional Program –Wipro, July’22

PROFESSIONAL EXPERIENCE

Wipro – Bangalore, India SCRUM MASTER/PMO APR 2018 – JUN 2025

Led Agile teams (20 members) delivering enterprise applications, facilitated all Scrum ceremonies and transformation programs, improving on-time delivery by 25%.

Partnered with Product Owners and stakeholders to define priorities, manage backlogs, and align delivery with business goals, reducing rework by 30%.

Technical Program Manager with proven expertise in managing project scope, schedule, budget, quality, and critical path to ensure successful, on-time, and cost-effective delivery.

Resolved delivery conflicts and recurring impediments using Fishbone, 5 Whys, Pareto Technique and Retrospective-driven action plans, reducing repeated blockers by 30–40%.

Ensured SLA compliance by maintaining 99.9% system uptime, achieving 98% adherence to 2-hour incident response targets, resolving 96% of issues within 24 hours, and delivering 95% of projects within committed timelines.

Guided teams on story estimation using Planning Poker, voting techniques, and historical velocity analysis, improving estimation accuracy and release forecasting.

Defined and tracked KPIs including time-to-market reduction, innovation success rate, cost variance, risk closure rate, and stakeholder satisfaction score to ensure successful innovation delivery and business growth.

Maintained RAID logs, proactively mitigating high-impact risks and dependencies, resulting in 40% reduction in critical escalations

Prepared and presented MoM Sheet, Project Charters, WSR, QBR, and PI planning reports for leadership and client stakeholders, strengthening governance and decision-making.

Ensured delivery quality and compliance with Definition of Done (DoD), Definition of Ready (DoR), and Agile best practices, improving release acceptance rate by 20–25% and reducing rework.

Applied ITIL best practices to improve IT operations and service quality, contributing to an 18% reduction in recurring incidents.

Contribution to Wipro’s Growth: Enabled faster releases, reduced delivery risk, improved client satisfaction, and strengthened Agile adoption across programs.

L & T – Mysore, India Senior Engineer Oct 2016 – Dec 2017

Led UI development for customer-facing applications, improving usability, collaborated with stakeholders to deliver features on time. Applied Agile practices to improve estimation accuracy and sprint execution. MPOWER Softcomm – Bangalore, India Senior Engineer Apr 2015 – Oct 2016

Developed and enhanced digital wallet features using PHP and Drupal Navigator Software – Kolkata, India Senior Engineer Jul 2012 – Sep 2014

Built scalable web applications using HTML5, CSS3, JavaScript, PHP, and MySQL. United Web Enhancers – Gurgaon, India Software Programmer Oct 2008 – Jun 2012

Delivered responsive web applications for multiple client portals, increasing customer engagement

Contributed to full SDLC activities, building a strong foundation SELECTED PROJECT HIGHLIGHTS

Backporting & DevOps CI/CD Automation – Intel Wipro Role: - Technical Program Management

Technology: - Scrum, Linux / Shell script, JSON, Jenkin CICD, Git, AWS EC2, JIRA, Confluence, HTML5, CSS3

- Led Agile delivery and DevOps automation improving release accuracy by 90%. - Reduced manual deployment effort by 70%, accelerating delivery timelines and improving platform stability. Health Monitoring Platform – Edwards Lifesciences Wipro Role: - Technical Program Management

Technology: - Linux / Shell script, Docker, GitHub, Angular, JSON, Hyper-V, REST API, AZURE CICD, SAFe, Bootstrap, HTML, CSS3, Angular Material

- Supported SAFe ceremonies and cross-team coordination for healthcare applications impacting thousands of users. - Improved system reliability and deployment success rate by 30% using CI/CD and containerization. HOW I CONTRIBUTE TO COMPANY GROWTH

Bridge technical and management teams by leveraging hands-on experience in Web development and DevOps (CI/CD, cloud, automation) along with Scrum Master and PMO leadership, enabling faster decision-making and reduced miscommunication.

Increase operational efficiency through KPI tracking and SLA compliance monitoring.

Accelerate delivery and time-to-market by understanding end-to-end project architecture and delivery constraints, allowing early identification and resolution of technical and process risks.

Resolve complex technical conflicts by applying structured root-cause analysis (Fishbone, 5 Whys) combined with strong technical understanding, reducing recurring production and delivery issues by 30– 40%.

Improve delivery predictability and quality by aligning Agile execution (Scrum ceremonies, estimation, retrospectives) with PMO governance (RAID, KPIs, WSR, QBR, PI planning).

Reduce cost and delivery risk through proactive impediment management, technical risk assessment, and release readiness planning, contributing to 95%+ on-time and stable releases.

Enhance team productivity and morale by coaching teams on Agile best practices while providing technical clarity during estimation, design discussions, and dependency management.

Build stakeholder trust through transparent reporting and the ability to clearly explain technical challenges, trade-offs, and impacts in business terms.

Scale Agile maturity across programs by onboarding teams, mentoring Scrum Masters and team members, and standardizing Agile and DevOps practices to support long-term organizational growth.

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