Academic Operations & Compliance Specialist

Vivian Chen

Berkeley, CA 510-***-**** ***********@*******.***

SUMMARY

Detail-oriented and analytical administrative professional with 14+ years of experience supporting faculty, research teams, and cross-functional academic operations in high-compliance environments. Experienced in preparing confidential documentation, maintaining complex data systems, coordinating multi-step review processes, and interpreting institutional policies.

Strong ability to manage sensitive information, support senior leadership, and ensure timely completion of academic cases, reports, and regulated submissions. Seeking to contribute my academic operations, data analysis, and policy compliance expertise.

RELEVANT EXPERIENCE

Lawrence Berkeley National Laboratory

Research Associate III & Lab Operations Manager Oct 2014 – Jul 2018

Managed confidential documentation, research records, compliance submissions, and reporting for faculty-led research groups.

Coordinated multi-step review and approval processes with principal investigators, visiting scholars, graduate students, and administrative units.

Supported onboarding, training, and documentation for academic appointees, including students, postdocs, and research scholars.

Interpreted campus and laboratory policies, ensuring compliance with safety, regulatory, and procedural requirements.

Maintained research and personnel data across multiple databases; prepared critical reports for internal and external review.

Ensured timely submission of required reports, documentation packets, and compliance records.

Pacific Bio-Lab

Research Associate (Project Coordinator) Feb 2023 – May 2024

Coordinated complex workflows requiring strict timelines, cross-functional approvals, and detailed documentation—directly applicable to academic case coordination.

Handled sensitive data with strict confidentiality, including regulated research results and project reports.

Prepared detailed written summaries, project updates, and compliance documentation for leadership review.

Maintained and updated large datasets, ensuring accuracy for audits, management reports, and regulatory submissions.

ASC Therapeutics, Charles River Laboratories, Applied StemCell, Stanford University

Research & Administrative Support Roles 2010–2024

Managed high-volume data collection, tracking, and analysis using Excel, SPSS, SQL, and custom databases.

Assisted senior investigators in preparing documentation, reports, and program materials for review.

Coordinated teams, schedules, and multi-step research processes—parallel to faculty case management and academic personnel workflows.

Served as a resource for policy, procedure, and documentation requirements for junior staff and trainees.

Maintained secure, confidential records in compliance with internal policies and federal regulations.

EDUCATION

MBA, Accounting – Capella University (2018)

Master of Medicine, Chinese Medicine – Zhejiang Chinese Medical University (2007)

Bachelor of Science, Bioscience – Zhejiang Chinese Medical University (2004)

TECHNICAL SKILLS

Data Systems: Excel, Access, SQL, R, Python, SPSS

Documentation Tools: Microsoft Office Suite, Google Workspace, Notion, Smartsheet

Reporting: Statistical analysis, data visualization, audit-ready documentation

Other Skills: CRM systems, workflow platforms, database maintenance, policy documentation

CERTIFICATIONS

(Great fit for data-driven AP work)

SQL for Data Science – UC Davis

Python Programming – Wesleyan University

Google Data Analytics Professional Certificate

Google SEO – UC Davis

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