Customer Service Professional: Hostess, Receptionist, Waitress
Resume:
EDUCATION
PERSONAL
INFORMATION
LANGUAGES
SKILL
***************@*****.***
Al Qouz, Dubai
Tamil
(Intermediate)
English
(Fluent)
Sinhala
(Mother Tongu)
GCE Advanced Level St.
Peter’s College- 2020
IT/English High Diploma
IMBS Green Campus- 2021
Patience
Communication
Organization
Multitasking
Empathy
Efficiency
Adaptability
OSHIN
PERERA
WORK EXPERIENCE
DECLARATION
PROFESSIONAL SUMMARY
As a dynamic and personable professional with extensive experience as a Hostess, Receptionist, and Waitress. Proven track record in delivering exceptional customer service, managing guest relations, and ensuring a seamless dining experience. Skilled in greeting and seating guests, handling reservations, and coordinating with kitchen and service staff. Adept at handling inquiries, resolving issues, and providing accurate information to enhance guest satisfaction. Strong organizational and multitasking abilities, with a commitment to maintaining high standards of service and contributing to a positive and efficient work environment.
Sales Assistant 2025- PRESENT
Ideal Services LLC Satwa Dubai
2023 - 2025
WAITRESS
Keturah Resort Sales Center Creek Dubai
2022 - 2023
RECEPTIONIST/ Office Girl
Keturah Cafe Creek Dubai
I hereby declare that the above information are true to the best of my knowledge. Greet and welcome visitors/clients with a smile
Manage incoming calls, emails, and messages
Coordinate appointments and schedules
Maintain accurate records and files
Provide administrative support as needed
Respond to visitor/client inquiries and concerns
Manage visitor badges and security access
Coordinate with other departments
Greets guests and takes order's
Serves food/drinks promptly
Handles payments and change
Keeps tables clean and restocked
Communicates orders to kitchen and checks back for satisfaction
Communicates orders to the kitchen and relays any
issues quickly
Date of birth : 24.10.2002
Nationalat : Sri Lanka
Gender : Female
Marital Status : Single
Visa Status : Employment Visa
Passport No : N9551064
Served As Cashier
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) Maintained accurate records in Excel
Order Taker & Sales
Providing customer support and resolving issues
Proactively called customers to offer services
Ensured smooth handover of customer details
Maintaining customer relationships and follow-ups
Building trust and rapport with customers
Close deals and process transactions
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