Customer Care Professional with Strong Communication Skills
Resume:
ROHAN SRIVASTAVA
OBJECTIVE
To work in an innovative, cooperative and competitive
environment where I can learn, explore and enhance my skills and contribute using my strengths like Learning skills, Analytical Skills, Interpersonal skills and Computer skills to Interpersonal skills and Computer skills to achieve organizational and my personal goals.
EXPERIENCE
Taskus oorja
July 2024 - October 2025
Customer care executive
Respond to customer inquiries and requests promptly and professionally.
Listen attentively to customer concerns and understand their needs.
Ensuring the customer has a positive experience with the company.
Frontizo business pvt ltd
June 2023 - June 2024
Customer care executive
Conducting surveys to collect data about customer
satisfaction, churn rate, brand image and awareness, etc. Assisting them if they are facing a problem and
troubleshooting it.
Ensuring the customer has a positive experience with the company.
Monitor the performance of the team.
Develop guidelines for customer support aligning with the company’s objectives.
EDUCATION
CBSE
2018
10th
National institute of open schooling
2020
12th
@
O
,
CONTACT
****************@*****.***
House no.- 40 Shiva vihar,dhakoli
zirakpur-160104 Punjab
SKILLS
Team building
Problem solving
Communication
Adaptability
Patience
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