Administrative Support & Data Entry Specialist

Bernice Thomas

Email: ****************@*****.***

Phone: 443-***-****

Professional Summary

Resourceful and detail-oriented Office Assistant with extensive experience supporting government, healthcare, and legal organizations in both remote and in-person roles. Proven ability to manage high-volume data entry, document preparation, and administrative tasks with exceptional accuracy and confidentiality. Adept at using Microsoft Office Suite, specialized data software, and digital filing systems. Recognized for a proactive attitude, strong organizational skills, and the ability to quickly adapt to new environments and assignments. Eager to contribute to temporary teams in need of reliable, efficient, and personable support. Key Skills

• Data Entry & Digital Document Management

• Administrative Support & Calendar Planning

• Data Mining & Report Creation

• Confidentiality & Information Security

• IT Literacy (Microsoft Office Suite, General Dynamics, ETO software)

• Problem Solving & Error Correction

• Speed, Accuracy, and Attention to Detail

Professional Experience

Office Clerk II / Data Entry Operator / Digital File Manager (Remote Assistant) Maryland Department of Health – MADAP/PHP Dec 2021 – Sep 2025

• Prepared, scanned, and indexed documents for digital filing

• Sorted mail and electronic files for scanning

• Maintained Excel spreadsheets for incoming/outgoing files

• Performed quality checks and ensured document retrievability

• Temp-to-hire contract with State of Maryland

Office Clerk II / Digital Document Scanner

HB Staffing (Federal Gov. Contract) Aug 2021 – Dec 2021

• Scanned documents into electronic filing systems

• Prepared documents for imaging (removing staples, repairing tears, separating pages)

• Operated high-volume scanner and adjusted software settings for optimal image quality Front Desk Receptionist

Ultimate Staffing Service, Baltimore, MD Jan 2020 – Mar 2020

• Greeted visitors and managed appointments using MS Outlook

• Issued visitor badges and maintained digital guest logs

• Sorted mail/packages and supported special projects Office Assistant / Receptionist

Keepers Staffing & Catholic Charities (Woodlawn Senior Housing), Baltimore, MD Oct 2015 – May 2018

• Managed front desk operations and phone calls

• Scheduled appointments and maintained event calendars

• Scanned and organized documents, updated resident files for HUD compliance

• Prepared rental notices and invoices

Accounts Payable Clerk

University of MD Faculty Physician (Accounting Dept.)

• Processed accounts and incoming payments

• Verified, classified, and recorded accounts receivable data using General Dynamics and Excel

Legal File Clerk

Peter G. Angelos Law Firm

• Maintained paper/electronic records using numerical/alphabetical systems

• Prepared receipts, contracts, and invoices

• Organized and uploaded electronic files

Data Entry Operator II

Baltimore City Health Dept. Sep 2014 – Jun 2015

• Entered data using Efforts to Outcome (ETO) software

• Developed spreadsheets and scanned documents

• Proofread and edited staff data entries

• Created reports and managed daily updates for program participants Education & Certifications

• AI Skills Training (Automation, Analytics, Workflow Optimization), International Association of Professional Career College, 2024

• Certified Business Consultant, International Association of Professional Career College, 2023

• Accounting & Bookkeeping Certificate, Towson, MD 2006

• Hospitality Management Certificate, Thomson Education Direct 2004

• Psychology/Social Work Certificate, Stratford Career Institute 2002

• Office Assistant/Word Processing Certificate, PTC Career Institute

• High School Diploma, Frederick Douglass Sr. High School, Baltimore, MD Additional Training

• Contact Tracer (COVID-19), Community College of Baltimore County, 2020

• Multiple certificates in accounting, hospitality, psychology/social work, office assistance Personal Skills

• Positive working relationships in busy environments

• Strong organizational skills and attention to detail

• Proactive and supportive team member

Hobbies & Interests

• Internet research

• Reading business and self-development articles

• Enjoys group activities and meeting new people

References

Contact this candidate