Security Supervisor with 10+ Years of Security Leadership experience
Resume:
NITIN CHHETRI
Sharjah, UAE *** +971-********* **************@*****.***
Professional Summary
Carrier Objective: A highly resourceful, flexible, innovative and enthusiastic security officer. Experienced in promoting a safe environment for staff and customers and able to respond effectively to crimes, fires and medical emergencies. Having extensive knowledge of relevant safety equipment, polices, procedures and strategies to deal with emergencies. Possessing excellent written and oral communication skill and able to write reports to managers about daily activities and irregularities. Experience
Security Officer 01/2021 to Current
Pullman Hotel Sharjah, UAE
Working as a CCTV Security Officer in Pullman hotel & Resort Sharjah from Royal Falcon Security LLC from Jan 2021 to Till Now
Health & Safety:
Responsible for maintaining the security of premises and doing this by circulating amongst visitors, customers and employees to preserve order and protect property
Warning people of infractions or violations and evicting violators from the premises
Providing a visible onsite and deterrent presence
Watching out for, reporting and dealing with suspicious or unusual activity
Patrolling and monitoring the shop floor, general building and outside car park
Dealing with hostile customers and escorting them from the building
Apprehending and detaining suspected shoplifters until the arrival of the police
Meeting and greeting official visitors
Looking of premises and making sure that door, windows and gates are secured
Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking
Provide quality service and support in a variety of areas including, but not limited to: billing, placing print orders, and system troubleshooting
Troubleshoot customer issues over the phone
Use automated information systems to analyze the customer's situation
Maintain a balance between company policy and customer benefit in decision-making
Monitoring and authorizing entrance and departure of employees and visitors
Completing fire alarm and health and safety checks
Dealing with emergencies as they arise
Answering telephone calls and providing information during non-business hour
Reporting and incidents of concerns to the store manager
Responsible for monitoring and operating CCTV cameras and alarm systems
Assisting in administering first aid and reporting accident
Maintain the good relation with police officer
Operate the general access control systems.
Security Team leader 07/2019 to 07/2020
Golden Sands Hotel Sharjah, UAE
Working as a Security Team leader in Golden Sands Hotel Sharjah from Royal Falcon Security LLC from July 2029 to July 2022
Health & Safety:
Responsible for maintaining the security of premises and doing this by circulating amongst visitors, customers and employees to preserve order and protect property
Warning people of infractions or violations and evicting violators from the premises
Providing a visible onsite and deterrent presence
Watching out for, reporting and dealing with suspicious or unusual activity
Patrolling and monitoring the shop floor, general building and outside car park
Dealing with hostile customers and escorting them from the building
Apprehending and detaining suspected shoplifters until the arrival of the police
Meeting and greeting official visitors
Looking of premises and making sure that door, windows and gates are secured
Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking
Provide quality service and support in a variety of areas including, but not limited to: billing, placing print orders, and system troubleshooting
Troubleshoot customer issues over the phone
Use automated information systems to analyze the customer's situation
Maintain a balance between company policy and customer benefit in decision-making
Monitoring and authorizing entrance and departure of employees and visitors
Completing fire alarm and health and safety checks
Dealing with emergencies as they arise
Answering telephone calls and providing information during non-business hour
Reporting and incidents of concerns to the store manager
Responsible for monitoring and operating CCTV cameras and alarm systems
Assisting in administering first aid and reporting accident
Maintain the good relation with police officer
Operate the general access control systems.
Security Team leader 12/2017 to 07/2019
Ramada Hotel & Suites Sharjah, Royal Falcon Security LLC Security officer 01/2008 to 02/2010
Himalayan Security Services Pvt. Ltd
Core Qualifications
Excellent
MS Suite software knowledge.
Key Skill & Competencies:
Ability to handle conflict situation tactfully but firmly.
Experience of night patrol duties and securing
building perimeters.
Excellent knowledge of English language.
Ability to remain in a static position for long
periods and work 12 hour shifts.
Experience of managing large events,
organizing traffic & working alongside the
emergency services.
PERSONAL SKILLS & EXPERTISE
Strong verbal and personal communication
skills
Knowledge with
Microsoft word, Excel, and other computer
applications.
Education
Intermediate: Management
Secondary Board, Government of Nepal
Languages
English, Hindi, Nepali
Certifications
National Security Institution certificate
PSBD security certificate
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