Server/waitress/ cocktail server

Fawn Brisson

Henderson, NV ***** +1-702-***-**** **********@*****.***

Professional Summary

Efficient and dedicated server with 15+ years of experience in the restaurant industry, specializing in customer service and food safety. Proven track record of enhancing guest experiences through attentive service and effective communication. Demonstrated leadership as a shift leader, training team members and ensuring operational excellence. Holds certifications in food handling and alcohol awareness, committed to maintaining high standards in fine dining and casual settings. Willing to relocate to: Henderson, NV

Work Experience

Food Delivery Driver

Door Dash Henderson, NV

June 2021 to Present

• Delivered food orders to customers in a timely and efficient manner, ensuring customer satisfaction

• Provided exceptional customer service by addressing any concerns or issues raised by customers during the delivery process

• Adhered to strict hygiene and sanitation standards while handling food products

• Efficiently planned routes to optimize delivery time and minimize fuel consumption

• Communicated effectively with restaurant staff regarding special instructions or modifications for specific orders

• Ensured that all delivered items were properly packaged and presented in an appealing manner to customers upon arrival

• Maintained a clean and organized work area throughout each shift

• Resolved customer complaints or conflicts professionally, aiming for complete resolution

• Demonstrated excellent time management skills by consistently delivering orders within designated time frames Server

DESIMONE GAMING INC Henderson, NV

July 2025 to November 2025

I worked graveyard with the cook and dishwasher.

• Managed a high volume of tables during peak hours while maintaining attention to detail and providing personalized service to each guest

• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and ensuring timely delivery of food and beverages

• Consistently achieved XX% upselling rate by recommending additional menu items or specials based on customer preferences

• Maintained cleanliness and organization of assigned workstations, including dining areas, server stations, and beverage stations throughout shifts

• Handled cash transactions accurately using POS system while adhering to established cash handling procedures

• Resolved guest complaints or concerns promptly and professionally to ensure a positive dining experience for all patrons Waitress

Pacific Diner Henderson, NV

May 2023 to September 2023

Greeting guests and taking drink and food orders. Staying attentive to the needs of guests in the dining area. Delivering food from the kitchen to the guests. Ensuring the food order is made correctly by kitchen staff and looks presentable for guests Shift Leader

Carl's Jr Henderson, NV

July 2017 to March 2020

Ensured all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description.Monitors and maintains proper staffing level and labor costs. Create a friendly atmosphere for employees and Guests. Effectively train Crew Members.Daily drove the bank deposits to the bank and key holder. Certified Nursing Assistant

Shiloh Health & Rehabilitation Springdale, AR

July 2015 to June 2017

Assisting with daily tasks Help patients with activities like bathing, dressing, eating, and using the restroom. Monitoring vital signs Record and follow up with patients' vital signs, such as temperature, blood pressure, pulse, and respiration rate. Providing basic care Change bed linens, clean and sanitize patient rooms, and provide skin care. Assisting with therapeutic activities Help patients with range of motion exercises and other therapeutic activities.

Server

Emelia's Siloam Springs, AR

June 2010 to August 2014

Reporting to the restaurant manager, the server greets and seats guests in a friendly manner Accurately takes orders and enters orders in point of sale system Checks prepared orders for accuracy and presentation Efficiently delivers orders in a timely manner Prepares beverage orders and offers refills Receives payment, signature slip and processes payment at register Addresses guest concerns quickly and effectively

Strong knowledge of product and menu selections Clear, clean and preset tables promptly Server

Giovanni's Italian Restaurant Windsor, CT

April 2005 to October 2009

Suggestively sell beverages and menu items

Responsible for having a strong food knowledge base very detailed understanding and memorization of the current menu items which include all alcoholic and non-alcoholic drinks, food and specials Attends the daily pre-shift meeting to learn any important daily information any other scheduled staff meetings Complete all assigned pre-shift side duties in a timely manner Waitress

Red Checker Leominster, MA

February 2000 to September 2004

• Greet guests arriving at assigned station and take orders promptly

• Replace and refresh water glasses and coffee cups

• Prepare tables for next guest

• Stock/restock supplies (e

• Ability to anticipate and respond to guests needs

• Performs necessary tasks to service customers, taking and filling all food and drink orders and assisting in maintaining customers dining area in a clean and neat manner

• Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner

• Responsible for complete set-up, stocking and service of assigned area

• Removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area. Education

Nursing (Nurse Aide Original License 050573780316E) UAMS Springdale, AR

March 2015 to March 2017

Commercial Driver's License (CDL)

Class C

Expires: June 2032

State: NV

Skills

Restaurant experience Customer communication Serving Sales Micros POS Greeting customers Food safety Attention to detail Casual dining experience Shipping & receiving Computer operation Food & beverage sales Cash register POS Beverage sales Time management Sanitation Leadership Wine knowledge Sales transaction processing Guest relations Food preparation Picking & packing Fast casual experience Food industry Upselling Disinfection procedures Maintaining an organized workspace Food handling Spirits experience A la carte table settings Cash handling Computer skills Client services experience within hospitality industry Fine dining experience Phone etiquette Safe work practices Interpersonal skills

Languages

English

Awards

Skills for a Successful Waiter

June 2025

I completed this course because I consistently refresh my knowledge and learn anything new . Then I took 3 hour written exam and I received my certificate.

Food/Beverage Restaurant Service: Advanced Waiters Training June 2025

Completed this course to stay ahead of the competition.Then took 3 hour written exam.I earned my certificate. How to Run a Restaurant Business

June 2025

I enrolled in this course because I like to have as much education as possible about the industry I love working in. I completed this course and earned my certificate.

Certifications and Licenses

Driver's License

Alcohol Awareness Training Card, Expires: 06/24/2026 Food Handler Safety Training Card, Expires: 07/14/2028 Additional Information

Authorized to work in the US for any employer

I have worked as a restaurant server in some of the best cities in our country. I worked in casual dining in Boston, MA, Clearwater, Florida on the beach, and Siloam Springs, Arkansas. I worked in fine dining establishments in Windsor, Connecticut, Hollywood, CA., and two months overseas in Fuzhou, China. The variety of food I am familiar with serving are Mediterranean, Greek, Italian, Armenian, American, and SE China's traditional seafood, pork, and chicken entrees.

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