Sales representat Dynamic Wireless Sales Specialist with Proven Growth

SANJAYKUMAR PATEL

Kitchener, Canada N*A *S* 519-***-**** *************@*****.***

Professional Summary

●Experienced Sales Representative with a proven track record in building strong customer relationships and driving sales in dynamic environments. Skilled in promoting mobile products, negotiating competitive pricing, and upselling to maximize customer satisfaction. Adept at staying current with the latest industry trends, delivering expert advice on mobile devices, and ensuring top-notch customer service. Passionate about helping customers find solutions that align with their unique needs while meeting sales targets and driving growth. Skills

●Sales and Negotiations

●Lead Generation and Prospecting

●Strategic merchandising

●Product Knowledge and Presentation

●Planogram compliance

●Wireless Product Knowledge

●Telecommunications Industry Trends

●Competitive activity monitoring

●Cross-Selling & Up Selling

●Forecasting

●Team Leadership

●Data Analysis

●Upselling & Cross-Selling

●Customer Relationship Management

Work History

Door To Door Sales Representative December 2023 - Current Bell Canada, Kitchener

●Utilized outgoing and friendly demeanor to engage with potential customers, resulting in a conversion rate of 25% from door-to-door interactions to sales.

●Leveraged comprehensive product knowledge and charisma to turn households into tech paradises, resulting in a 40% increase in sales compared to previous marketing strategies.

●Conducted effective product demonstrations and communicated the advantages of Bell’s services.

●Engaged directly with customers, promoting wireless services and demonstrating the benefits of various plans and devices, resulting in a conversion rate of 25%.

●Followed up with customers post-sale, ensuring their satisfaction and fostering long-term relationships, aligning with the role’s follow-up responsibilities.

●Increased brand awareness by 35% within assigned territories, helping to expand customer base and attract new sales.

●Demonstrated in-depth knowledge of Bell’s offerings, including data plans, phones, and promotions.

●Implemented innovative sales strategies inspired by Premium Retail Services' marketing expertise, resulting in a 35% increase in brand awareness within assigned territories.

●Navigated territories within a 60km radius from the city, covering an average of 100 households per week, resulting in a 20% increase in geographic coverage compared to previous sales representatives.

●Conducted follow-up calls to ensure customer satisfaction and encourage long-term loyalty. Territory Sales Representative

Telus Communications, Kitchener November 2021 - December 2023

● Cultivated and maintained relationships with retail customers, including major mobile retailers, small businesses, and corporate clients, contributing to a 15% increase in sales volume for Telus products and services.

● Demonstrated expert knowledge of Telus mobile phones, wireless rate plans, and accessories, offering tailored recommendations to customers, resulting in a 10% increase in customer satisfaction.

● Proactively engaged with customers in-store and through follow-up calls to ensure satisfaction post-sale, aligning with The Mobile Shop’s customer-centric approach.

● Upsold complementary products, such as device protection plans, accessories, and additional services, maximizing revenue per customer and enhancing their mobile experience.

● Executed strategic merchandising by installing and updating in-store product displays, ensuring high visibility and compliance with Telus's brand standards, similar to the merchandising responsibilities at The Mobile Shop.

● Collaborated with team members to drive store traffic and create an energetic environment that boosted footfall and overall sales.

● Conducted regular audits of mobile product displays, ensuring all devices were properly showcased, and inventory was managed efficiently to reduce stockouts and overstocking.

● Stayed up-to-date with the latest mobile devices, rate plans, and promotions to provide customers with the most accurate and relevant information during the sales process.

● Provided expert advice on Telus’s services, similar to providing in-depth knowledge of mobile phones, plans, and accessories to customers.

● Monitored competitor activities within the territory, providing insights on market trends and pricing, contributing to more effective sales strategies and maintaining a competitive edge in the market.

Commercial Sales Consultant April 2021 - November 2021 Bath Fitter, Waterloo

●Researched and solicited prospective accounts, expanding Bath Fitter's reach into new markets, and driving business development activities.

●Developed new business relationships with corporate clients and negotiated service agreements, similar to upselling plans and services to new customers.

●Maintained accountability for business outcomes and Key Performance Indicators (KPIs), consistently meeting and exceeding Commercial Sales targets.

● Fostered positive customer relationships by offering tailored solutions to meet their needs and exceeding KPIs.

● Managed accounts and tracked performance metrics, similar to ensuring sales targets are met in a retail environment.

● Developed key partnerships and implemented sales strategies that boosted overall business growth, paralleling the goal of driving traffic and sales at The Mobile Shop.

●Negotiated Commercial Account agreements with key decision-makers, leading to the establishment and maintenance of profitable relationships with top-tier clients.

●Fostered positive relationships with corporate customers, negotiating various agreements and ensuring high levels of customer satisfaction.

●Utilized strategic account management techniques, including account selection and de-selection, and cluster segmentation to optimize sales processes and enhance customer satisfaction.

Education

Master’s Degree in Business Administration Dec 2020 Conestoga College Kitchener, ON

Certifiaction

●Google Digital Marketing & E-commerce Professional Certificate

●Continuous Training in Sales Strategies, Upselling Techniques, and Mobile Product Knowledge

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