Salesforce Developer with 4+ Years of Cloud Expertise

Siri Reddy

Email: **********@*****.*** SALESFORCE DEVELOPER Phone: +1-314-***-****

PROFESSIONAL SUMMARY:

• Salesforce Developer with 4+ years of experience delivering scalable, secure solutions across Sales, Service, and Community Clouds. Skilled in Apex (Classes, Triggers, Async), Visualforce, Lightning Web Components (LWC), and Aura with strong API integration expertise (REST/SOAP) on Force.com.

• Expertise in Apex programming with emphasis on bulk-safe triggers, asynchronous Apex (Batch, Queueable, Future), and Test Classes ensuring optimal performance within Governor Limits.

• Proficient in Lightning Experience migration and UI development using Lightning App Builder, SLDS, and LWC for both desktop and Salesforce1 Mobile. Strong understanding of Salesforce security architecture, data models, and declarative automation, complementing deep expertise in Apex-driven development and integrations.

• Hands-on implementation and integration experience using MuleSoft, Data Loader, Workbench, and Postman; CI/CD pipelines via Git, Bitbucket, Jenkins, Copado, and Change Sets. Adept in SDLC/Agile processes across requirements, development, testing, deployment, and post-production support.

• Strong Salesforce Administration background with hands-on setup/configuration of Users, Roles, Profiles, Page Layouts, Workflows, Approvals, Reports, Dashboards, and Email Templates.

• Adept at using Eclipse IDE, Visual Studio Code with Salesforce CLI, Developer Console, and ANT Migration Tool for development and deployment activities. Proven ability to deliver secure, scalable, and high-quality Salesforce solutions aligned with business goals.

EDUCATION

Saint louis university

Masters in computer and information sciences -GPA: 3.80 Saint louis, Missouri, USA CERTIFICATION

• Salesforce Certified Administrator

• Salesforce Certified Platform Developer I

• Salesforce Certified Platform App Builder

TECHNICAL SKILLS

• Salesforce Platform & Development: Apex (Classes/Triggers), Visualforce, Lightning Web Components (LWC), Aura, SOQL/SOSL, Workflows, Approvals, Validation Rules, Flows, Process Builder, Email Templates, Reports & Dashboards, Custom Objects/Metadata/Settings, Record Types, Roles & Profiles, Permission Sets, Page Layouts, SFA, Change Sets, Force.com Platform

• Salesforce Tools & Devops: Salesforce CLI (sfdx), Developer Console, VS Code Extensions, Workbench, Salesforce Inspector, Data Loader, Data Import Wizard, Force.com IDE, Force.com Excel Connector, AppExchange, Dev Hub, Scratch Orgs, Git, GitHub, Bitbucket, Jenkins, Copado, AutoRABIT, Gearset, ANT Migration Tool, Maven

• Integration & Web Services: RESTful/SOAP APIs, Apex Callouts, Named Credentials, OAuth 2.0, JSON, XML, External Services, Middleware (MuleSoft, Informatica, Dell Boomi), Postman

• Web & Front-End Technologies: HTML5, CSS3, JavaScript (ES6+), AJAX, JQuery, SLDS

• Programming Languages: Apex, Java, JavaScript, PL/SQL, SQL, Oracle, SQL Server, MySQL, MS Access

• Productivity & Collaboration: Jira, Confluence, Azure DevOps, Trello, Asana, MS Office, Google Workspace, Slack, MS Teams, Windows, macOS, Unix/Linux

PROFESSIONAL EXPERIENCE

Client: Beal Bank, Plano, Texas, USA Feb 2025 – Current Role: Senior Salesforce Developer

Beal Bank is an American bank. It offers personal banking, wealth management, loans, savings accounts, leasing, retirement plans, investment management, and insurance services. I design and develop customized solutions in Salesforce using Apex, Visualforce, and Lightning Components to meet business requirements. Responsibilities:

• Designed and developed end-to-end Salesforce solutions using Apex Classes, Triggers, Lightning Web Components (LWC), Aura Components, and Visualforce to support banking operations, delivering scalable and secure CRM functionality.

• Built Lightning Apps, Record Pages, and Custom Components using Lightning App Builder, SLDS, and Salesforce1 Mobile, improving user adoption and usability across Sales and Service teams.

• Developed bulk-safe Apex Controllers, Triggers, and Asynchronous Apex processes with comprehensive Test Classes, ensuring high performance while adhering to Salesforce Governor Limits.

• Integrated Salesforce with external banking and third-party systems using REST APIs, SOAP APIs, MuleSoft, and AppExchange, enabling seamless and reliable data exchange.

• Automated complex business processes using Salesforce Flows, Process Builder, Workflow Rules, and Approval Processes, reducing manual effort and improving operational efficiency.

• Created Custom Reports, Dashboards, and Analytic Snapshots to track KPIs, sales pipeline, and service performance, enabling data-driven decision-making.

• Implemented enterprise-level security using Profiles, Roles, Permission Sets, Field-Level Security, and Record-Level Security, ensuring compliance with financial data governance standards.

• Managed CI/CD pipelines using Salesforce DX (SFDX), Git, Copado, Jenkins, ANT, and Bitbucket, improving deployment reliability and reducing release-related issues.

• Collaborated with business stakeholders, product owners, and QA teams to gather requirements, prepare functional and technical documentation, and deliver solutions following Agile SDLC.

• Enhanced Service Cloud functionality by implementing Email-to-Case, Web-to-Case, Call Center configurations, and advanced case assignment and escalation rules, improving customer support response times. Environment: Salesforce Sales Cloud, Service Cloud, Lightning Experience, Apex (Classes, Triggers, Async Apex – Batch, Queueable, Future), Lightning Web Components (LWC), Aura Components, Visualforce, Salesforce Flows, Process Builder, Workflow Rules, Approval Processes, REST APIs, SOAP APIs, MuleSoft, AppExchange, SOQL, SOSL, Reports & Dashboards, Analytic Snapshots, Salesforce DX (SFDX), Git, Bitbucket, Copado, Jenkins, ANT Migration Tool, Profiles, Roles, Permission Sets, Field-Level Security, Record-Level Security, Email-to-Case, Web-to-Case, Agile (Scrum), Jira, Confluence. Client: McKesson Corporation, Irving, Texas, USA July 2024 – Jan 2025 Role: Senior Salesforce Developer

McKesson Corporation is a Fortune 10 healthcare company and is one of the largest pharmaceutical distributors. Configuring Salesforce settings, objects, fields, page layouts, record types, workflows, and automation rules to support business processes and creating reports and dashboards to track key performance indicators (KPIs). Responsibilities:

• Developed and optimized Apex Triggers and Classes to automate clinical trial case management, patient enrollment workflows, and product recall processes, reducing manual errors and ensuring adherence to regulatory timelines.

• Built reusable Lightning Web Components (LWC) and Aura Components to provide real-time visibility into drug batch status, approval stages, and distribution records for medical, regulatory, and manufacturing teams.

• Designed and implemented secure integrations using REST APIs, SOAP APIs, OAuth 2.0, and MuleSoft, enabling real-time communication between Salesforce and pharmacovigilance, laboratory, and supply chain systems.

• Integrated Salesforce with AWS S3 and Google Cloud Storage to manage large volumes of clinical reports, regulatory filings, and medical images, ensuring scalable and compliant data storage.

• Created custom Visualforce Pages with Apex Controllers to support global submission of product change requests, safety documentation, and feedback forms across multiple regulatory jurisdictions.

• Collaborated with quality assurance and finance teams to develop MuleSoft integrations connecting Salesforce with ERP and LIMS systems, enabling automated invoicing, shipment tracking, and manufacturing validation.

• Developed Apex-driven approval workflows and compliance audit trails to support investigational product lifecycle management, ensuring alignment with FDA and EMA regulatory requirements.

• Integrated Salesforce with Slack and Microsoft Teams using webhooks, providing real-time alerts for product issues, supply chain delays, and clinical milestones, improving cross-functional communication.

• Implemented Salesforce Shield features including Platform Encryption and Event Monitoring to protect sensitive patient data and intellectual property, supporting GDPR- and HIPAA-aligned data governance. Environment: Salesforce Sales Cloud, Service Cloud, Lightning Experience, Apex (Triggers, Classes, Async Apex), Lightning Web Components (LWC), Aura Components, Visualforce, REST APIs, SOAP APIs, OAuth 2.0, MuleSoft, AWS S3, Google Cloud Storage, Salesforce Shield (Platform Encryption, Event Monitoring), SOQL, Reports & Dashboards, Approval Processes, Webhooks, Slack Integration, Microsoft Teams Integration, ERP Systems, LIMS Systems, FDA / EMA Compliance, Agile (Scrum), Jira, Git. Client: (Wipro) KeyBank, Chennai, India Sep 2022 – July 2023 Role: Salesforce Developer

KeyBank is an American regional bank. Implemented automation using Salesforce Flow, Process Builder, or Apex Triggers to streamline workflows, reduce manual tasks, and improve efficiency. Responsibilities:

• Developed custom Apex classes and triggers to automate loan onboarding and customer lifecycle workflows, ensuring bulk-safe execution and compliance with Salesforce governor limits, which reduced manual processing errors and improved transaction reliability.

• Built reusable Lightning Web Components and Aura components to support internal banking operations, improving user productivity and speeding up task completion.

• Implemented REST and SOAP API integrations using Named Credentials and OAuth 2.0 to synchronize Salesforce with core banking and third-party financial systems, enabling real-time data consistency across platforms.

• Designed and implemented asynchronous Apex processes including Batch, Queueable, and Future methods to handle high- volume financial transactions efficiently without impacting system performance.

• Optimized SOQL and SOSL queries by refactoring inefficient logic and reducing unnecessary data calls, resulting in improved application performance and faster page load times.

• Created custom Visualforce pages with Apex controllers to support secure data capture, exception handling, and approval- related workflows.

• Implemented programmatic validations and business rules using Apex to replace declarative automation where scalability limits were exceeded, improving long-term maintainability.

• Supported CI/CD deployments using Git, Change Sets, and the ANT Migration Tool, ensuring stable and consistent releases across development, testing, and production environments.

• Actively participated in Agile development cycles, including sprint planning, code reviews, UAT support, and production releases, delivering features on schedule with minimal rework. Environment: Salesforce Sales Cloud, Service Cloud, Lightning Experience, Apex (Classes, Triggers, Batch, Queueable, Future), Lightning Web Components (LWC), Aura Components, Visualforce, REST APIs, SOAP APIs, Named Credentials, OAuth 2.0, SOQL, SOSL, Salesforce Flows, Approval Processes, Git, Change Sets, ANT Migration Tool, CI/CD Support, Agile (Scrum), Jira, Banking & Financial Systems.

Client: Pon Pure Chemicals Group, Chennai, India Sep 2020 – Aug 2022 Role: Senior Administrator/Developer

Pon Pure Chemicals Group is an Indian chemical company. Customized the Salesforce user interface using Lightning Web Components (LWC), Visualforce Pages, and Aura Components to create responsive and user-friendly dashboards and applications. Responsibilities:

• Administered Salesforce security by managing users, profiles, roles, permission sets, and sharing rules, ensuring controlled access and data governance across the organization.

• Configured standard and custom objects, fields, relationships, record types, and page layouts to align Salesforce with sales and operational business processes.

• Developed Apex classes and triggers to implement custom validations and automation where declarative tools were insufficient, extending Salesforce functionality.

• Built Lightning Web Components (LWC) and Aura components to customize user interfaces and dashboards, improving usability and user adoption.

• Automated business processes using Workflow Rules, Approval Processes, and Process Builder, streamlining sales approvals and operational workflows.

• Designed and maintained reports and dashboards to provide leadership visibility into KPIs, sales performance, and operational metrics.

• Performed data migration, cleansing, and updates using Data Loader and Import Wizard, maintaining high data accuracy during system enhancements.

• Supported sandbox management, deployments, and production support, ensuring stable platform operations. Environment: Salesforce Sales Cloud, Lightning Experience, Apex (Classes, Triggers), Lightning Web Components (LWC), Aura Components, Visualforce, Workflow Rules, Process Builder, Approval Processes, REST APIs, Data Loader, Import Wizard, Reports & Dashboards, Custom Objects, Record Types, Profiles, Roles, Permission Sets, Sharing Rules, Sandbox Management, Change Sets, User Training & Support.

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