NATASSJA BIGELOW 336-***-****
*****************@*****.***
Charlotte, NC 28213
Experienced professional skilled in applying behavioral analysis techniques and managing data processes, with a strong background in client interaction and data-driven decision-making. Proficient in positive reinforcement, data collection, and social skill development. Eager to leverage these skills to excel as and contribute to team success. PROFESSIONAL SUMMARY
Amivie Home
Healthcare
Charlotte, North
Carolina
Jul 2018 - Present
CMS
Charlotte, NC
Apr 2018 - Dec 2025
UNC Chapel Hill
Hospital
Chapel HIill, NC
Jan 2011 - Mar 2018
The Arc of the
Triangle
Chapel Hill, NC
Oct 2005 - Sep 2011
EXPERIENCE
Behavior Technician
Monitored client progress and documented behavioral data to inform therapeutic adjustments and strategies.
•
Adapted therapeutic techniques based on individual responses, optimizing the effectiveness of interventions delivered.
•
• Utilized applied behavior analysis principles and techniques to reinforce desired behaviors.
• Observed client interactions and provided feedback to modify behavior.
• Facilitated social skill groups for children with autism spectrum disorders.
• Collaborated with families, teachers, and other professionals to coordinate care. Data Manager ll
Developed and implemented data management protocols to enhance data accuracy and integrity across departments.
•
Collaborated with cross-functional teams to identify data needs and streamline reporting processes effectively.
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Analyzed complex datasets to support strategic decision-making and improve operational efficiencies within the organization.
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Managed database administration tasks, ensuring optimal performance and security of sensitive information systems.
•
Modified existing databases and database management systems and direct programmers and analysts to make changes.
•
Registration Administrator
Managed patient registration processes to streamline workflow and enhance operational efficiency.
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Coordinated communication between departments to resolve patient inquiries and improve service delivery.
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• Trained new staff on registration protocols and procedures to promote consistent practices. Managed incoming calls from customers seeking assistance with their accounts or registering for events and services.
•
Maintained up-to-date knowledge of company products and services offered as well as any changes or updates made regarding registration requirements.
•
Rehabilitation Technician
Assisted clients in rehabilitation exercises to improve mobility and enhance overall physical health.
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Collaborated with multidisciplinary teams to develop personalized rehabilitation plans for diverse client needs.
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Conducted assessments to monitor client progress and adapt therapeutic activities accordingly.
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• Managed multiple tasks efficiently while providing quality care services.
• Instructed patients on how to use adaptive equipment to facilitate daily living activities. Georgia Institute
of Technology
Atlanta, GA, US
EDUCATION
Associate in Science (A.S.) in Behavioral Science
SKILLS
• Positive reinforcement • Data collection • Active listening
• Social skill development • Multitasking and organization • Empathy and patience MICHELLE Poteat
Dean Of Students, CMS - Manager
***************@****.***.**.**
Brandon McCotter
Case Manager Supervisor, Amivie Healthcare - Manager
*********@************.***
REFERENCES