Dynamic Operations Leader with 20+ Years Experience

RENEE REYNOLDS MAKAS

Mocksville, NC ***** 336-***-**** ****************@*****.***

PROFESSIONAL SUMMARY

Dynamic Business Owner and Operations Manager with over 20 years of experience across food service, healthcare administration, and transportation logistics. Proven track record of driving profitability, including 20% revenue growth, managing complex vendor relationships, and maintaining full regulatory compliance. Highly skilled in financial oversight, staff leadership, and optimizing operational efficiency.

CORE COMPETENCIES

Financial Planning & Budgeting • Inventory Control • Risk Management • Vendor Relations Accounts Payable & Receivable • QuickBooks • Payroll Processing • Cash Management HR & Staff Scheduling • Performance Evaluations • Policy & Record Maintenance Microsoft Office (Word, Excel, Outlook) • POS Systems (Square, Toast) PROFESSIONAL EXPERIENCE

Big Red Grill (Food Trailer) — Owner / Operator (2019 – Present)

- Manage all aspects of a mobile food business, including P&L; management, marketing, and supplier relationships

- Increased monthly revenue by 20% through targeted social media campaigns and strategic event participation

- Maintained 99% compliance with health department regulations and reduced food waste by 15%

- Oversee daily operations and menu development in a high-volume environment serving 100+ customers daily

SkyQuest International — Office Manager (2014 – 2019)

- Directed daily financial operations including bank deposits, petty cash, and invoicing using QuickBooks

- Managed Accounts Payable and Receivable

- Oversaw rental property management and maintained accurate financial records Supply Technology @ Ingersoll Rand — Site Manager (2011 – 2014)

- Served as primary administrative liaison between the site and multiple vendors

- Managed purchasing, receiving, and shipping of supplies

- Tracked material usage, inventory levels, and vendor invoices

- Generated monthly operational and financial reports Davie County Hospital — Accounts Payable / Receivable Clerk (2010 – 2011)

- Processed vendor invoices and check requests for payment

- Maintained cash disbursement journals and cash advance logs

- Balanced front-end cash daily and posted invoices under AP Manager direction Yadkin Valley Economic Development District, Inc. — Transportation Coordinator (2004 – 2010)

- Managed interviewing, hiring, scheduling, and performance evaluations

- Ensured compliance with employee policies, project procedures, and government regulations

- Prepared payroll documentation and managed departmental budgets and travel planning CERTIFICATIONS & LICENSES

Certified Food Protection Manager (CFPM) • ServSafe Food Handler Notary Public — State of North Carolina (2018–2024) Sales & Use Tax Certificate • Health Department Permits • Business License Defensive Driving (DOT) • HIPAA Certified • Sexual Harassment Prevention Training EDUCATION

Davie High School — High School Diploma Mocksville, NC

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