Deposits and Data Entry Specialist with Customer Service Expertise

Jeffery Anderson

Wilson, NC *****

************************@***********.***

+1-252-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Deposits and payments specialist

Truist Financial-Wilson, NC

June 1998 to Present

Responsible for. Processing adjustments to clients accounts. Data Entry Clerk

Radio shack-Wilson, NC

March 1996 to July 1996

• Accurately entered and verified data into company database, ensuring high levels of accuracy and completeness

• Performed regular data quality checks to identify and correct errors, maintaining a clean and reliable database

• Maintained confidentiality of sensitive information by adhering to strict security protocols and procedures

• Managed large volumes of data entry tasks within tight deadlines, consistently meeting or exceeding productivity targets

Customer Service Representative

Brenda's-Wilson, NC

September 1991 to July 1996

Working with customers to educate and promote multiple services. Education

Business (Bachelor's degree)

Barton College-Wilson, NC

August 1985 to June 1989

Upper secondary education

Skills

• 10 key typing

• Cash handling

• Data interpretation

• Sales

• Clerical experience

• Customer support

• SharePoint

• Excel formulas

• Ethernet

• Communication platforms

• Microsoft Excel

• Client relationship development

• Customer inquiry handling

• Computer skills

• Shipping & receiving

• Data analytics

• Antivirus software

• Customer relationship building

• Microsoft PowerPoint

• Data sorting

• Live chat

• Research

• Sales negotiation

• Microsoft Office

• Organizational skills

• Facebook

• Databases

• Hospitality

• Outbound calling

• POS systems

• Communication skills

• Retail sales transactions

• Client interaction via phone calls

• Supervising experience

• Data filtering

• Negotiation

• Customer communication

• Firewall

• Task prioritization

• Analysis skills

• Data entry

• Climbing

• Telecommunication

• Prospecting

• Call center agent experience

• Customer service

• Processing cash transactions

• Debt collection

• Productivity software

• Dependability

• Grocery store

• Phone etiquette

• Project leadership

• Microsoft Outlook

• Marketing

• B2B

• Analytics

• Conducting sales calls

• Data entry in Excel

• Phone communication

• Upselling

• Presentation software

• Attention to detail

• Debt collection negotiation

• Computer operation

• Deal closing

• Banking

• Filing

• Desktop support

• Quality Assurance

• Data analysis skills

• Microsoft Access

• Technical Proficiency

• Time management

• Customer complaint resolution

• Direct selling

• Logistics

• Social media platforms

• Debt collection payment plan

• Basic math

• Typing

• Data-driven decision making

• Active listening

• Decision making

• Administrative experience

• Territory management

• Software troubleshooting

• Achieving sales targets

• Phone customer support

• Word processing

• Computer literacy

• Microsoft Word

• IT

• Inside sales

• English

• Computer hardware

• Knowledge management

• Cataloging

• Retail sales

• Business analysis

• Data visualization

Languages

• English

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