Remote Administrative & Customer Support Specialist
Resume:
Tabitha Graf
Windsor, CO • 970-***-**** • ****************@*****.***
Professional Summary
Remote-ready administrative professional with 10+ years of experience supporting corporate, legal, HR, medical, and public-sector environments. Proven ability to manage sensitive information, support cross- functional teams, and deliver high-quality customer and administrative support in fast-paced settings. Highly organized, dependable, and detail-oriented, with strong written and verbal communication skills. Seeking a remote Administrative Assistant, Customer Support, Legal Support, or HR Assistant role within a structured corporate environment.
Customer Service & Support Highlights
High-volume inbound phone, email, and chat support Calm, solution-oriented communication in fast-paced environments Order support, follow-up, and customer retention focus CRM documentation and interaction tracking
Strong customer trust, satisfaction, and relationship-building skills Core Skills
Remote Administrative Support
Customer Service & Client Communication
Legal & Compliance Documentation
HR & Onboarding Support
Records & Data Management (Confidential / Regulated) Calendar, Scheduling & Deadline Management
Document Preparation & File Organization
Cross-Functional Team Coordination
Process Improvement & Workflow Support
Microsoft Office Suite (Word, Excel, Outlook)
Records Management & Court Systems
EMR Systems
QuickBooks & Quicken
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Professional Experience
Remote Administrative & Client Support Specialist
Triple G Virtual Assisting
February 2025 – Present - Provide remote administrative and customer support services for up to four companies simultaneously, managing competing priorities, deadlines, and frequent customer inquiries. - Handle daily email and calendar management, scheduling, and document preparation in a fully remote environment. - Utilize Google Workspace, CRM platforms, and project management tools to track tasks, maintain records, and ensure timely completion. - Support internal workflows and client-facing communication with a focus on accuracy, responsiveness, and professionalism. - Collaborate with other administrative professionals to ensure continuity of service and effective workload coverage. Records Specialist
Windsor Police Department – Windsor, CO
2023 – 2025 - Maintained, organized, and processed hundreds of police reports, citations, and records monthly in compliance with state and federal regulations. - Responded to high-volume public records requests, assisting citizens via phone, email, and in person while meeting statutory deadlines. - Coordinated daily with officers, detectives, and court personnel to ensure accurate and timely information flow. - Entered, audited, and managed reports and legal documentation within records management systems with a strong focus on accuracy. - Upheld strict confidentiality and data integrity standards in a fast-paced, deadline-driven environment. Court Judicial Assistant – Criminal Unit
State of Colorado Judicial Branch – 8th Judicial District, Fort Collins, CO 2019 – 2023 - Processed high-volume criminal, misdemeanor, and traffic cases in one of the district’s busiest court units. - Issued arrest warrants, processed bonds, reviewed filings, and assisted the public while maintaining procedural accuracy. - Supported daily courtroom and administrative operations, meeting strict legal deadlines. - Trained and onboarded new staff, contributing to faster ramp-up and consistent procedures. - Served as a subject-matter resource for criminal case processing and documentation accuracy.
Medical Assistant Apprentice
Southwest Memorial Health Systems – Cortez, CO
2018 - Provided hands-on patient support including vitals, EMR documentation, lab preparation, and physician assistance. - Assisted with medication processing, lab result communication, and insurance pre- authorizations. - Completed academic portion of apprenticeship with a 95% average. Administrative Assistant
Montezuma County Sheriff’s Office – Cortez, CO
2015 – 2016 - Managed financial transactions, training records, and fingerprinting procedures. - Maintained office accounts using QuickBooks and Quicken. - Provided administrative and clerical support to law enforcement operations.
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Court Judicial Assistant
State of Colorado Judicial Branch – 19th Judicial District, Greeley, CO 2014 – 2015 - Supported criminal and civil court operations and courtroom proceedings. - Trained as a backup clerk across multiple dockets including domestic and juvenile cases. - Managed electronic ticket entry and direct interactions with defendants.
Court Judicial Assistant
State of Colorado Judicial Branch – 22nd Judicial District, Cortez, CO 2013 – 2014 - Coordinated judicial administrative functions and supported judges and clerks. - Ensured accurate, timely case processing while delivering high-quality public service. HR / Safety Administrative Assistant & Receptionist Four Corners Materials – Bayfield, CO
2011 – 2013 - Oversaw new-hire onboarding, safety supply tracking, and front office operations. - Handled daily financial transactions, gravel sales, and truck scaling. - Supported HR and safety compliance initiatives. Life Insurance Assistant / Receptionist
Colorado Farm Bureau – Durango, CO
2007 – 2011 - Supported life insurance application processing and coordinated medical exams. - Communicated with clients and underwriters to ensure timely completion of policies. - Managed scheduling, reminders, and clerical documentation. Remote Tools & Technology
Google Workspace (Docs, Sheets, Drive, Calendar)
Slack
Asana
CRM Platforms
Squarespace
MailChimp
Adaptable to new and client-specific tools
Certifications & Additional Information
Medical Assistant Training – U.S. Career Institute (95% Completion) Notary Public
Extensive experience handling confidential and regulated information Strong written and verbal communication skills
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References
Available upon request
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