Multi-Skilled Medical Assistant and Educator

Erica Villarreal

Houston, Tx (C) 361-***-****

*****.**********@**********.***

WORK EXPERIENCE

Medical Assistant I – Float Pool

The University of Texas Medical Branch, 2022-2025

-Floating to various specialties and being able to adjust to a new environment.

-Work up patients by taking vitals and verifying information in the chart is correct.

-Collecting urine samples, administering a dip or sending off a UA/UC, and performing a PVR.

-Assist with cleaning minor incisions, and/or removing stitches or staples.

-Administering shots, drawing blood, and performing POCT tests (flu, rsv, strep, covid).

-Performing EKG’s for pediatric and adult patients. Front Desk Receptionist/Medical Assistant

Bayview Plastic Surgery, Webster, Tx, 2022 - 2022

-Scheduled patients for appointments and collected payments, and updated patient charts.

-Instructed patients to sign proper paperwork during pre-op appointments prior to surgery.

-Took vitals and hemoglobin levels to prepare for pre-op.

-Helped clean incision site and applied new sterile strips and gauze.

-Assisted patients’ post-surgery, in the recovery room, and cleaning room after they left, in preparation for the next one.

Medical Assistant

My Health Sight, Houston, Tx, 2021 - 2022

-Worked mobile and traveled to patient’s house.

-Assisted patients with vitals, and inputting patient information into our system.

-Administered COVID test on each patient that was approved by NP via TeleMed visit.

-At the end of each shift, properly check that each specimen was labeled and ready for drop off at the lab.

Substitute Teacher/Paraprofessional

Victoria ISD/Gonzales ISD, Victoria, Tx/ Gonzales, Tx, 2018-2021

-Instructed class in person and virtually.

-Worked one-on-one in RISE/ACE, and in Special Education (grades 6-8)

-Being hands on with SPED students to assist them in elective classes.

-Preparing work for the week and daily. Meeting with co-teacher for weekly planning.

-Assisting students with understanding the assigned work. Body Contouring Specialist

Body By Bae, Victoria, Tx, 2019 - 2022

- Meeting with clients, independently consultations, treatment recommendations, and performing face and body treatments with clients.

- Working hands on with clients with a detox process to boost weight loss needs.

- Sterilizing equipment with proper TDLR approved products.

- Ensuring the client experience is at the forefront of everything we do and ensure you are delivering xceptional service standards with every client.

- Ensuring that all clinic operational guidelines are followed in accordance with business requirements. Switchboard Operator/HR Clerk

Cuero Regional Hospital, Cuero, Texas, 2018 - 2019

- Answers all incoming phones calls and directs them to appropriate departments.

- Assist vendors with appropriate log in, monitor security cameras, helps visitors or patients with directions to the department they are looking for.

- Assisted with prepping billing statements that needed to be mailed.

- After hours log in any patients that is wanting to visit the ER and monitored the security cameras.

- Help with any filing medical records may have abundance of, and input accounts receivable payments.

- File employee paperwork, logged all doctor’s residency information and certifications into their employee HR folders. Paperwork had to be up to date, and not expired. Outside Sales Representative

Armstrong McCall, Victoria, Texas, 2013 – 2017

- Composed and followed a salon travel schedule to advise account holders about new products, monthly deals, and provide immediate feedback to a variety of questions.

- Collaborated and increased account holders to advance sales by strengthening the working relationship and placing orders in an organized timely manner.

- Provided independent administrative support while in/out of office Personal Banker

First Convenience Bank, Victoria, Texas, 2011 – 2013 New Account RepresentativeTrust Texas Bank, Victoria, Texas, 2008 – 2010

- Maintained a cash drawer of up to 25K, cashed checks, made deposits, balanced the vault when necessary, and handled issues with fraudulent accounts.

- Created new accounts (LLC’s, DBA’s regular commercial accounts, non-profit, personal checking, savings and IRA’s), oversaw account maintenance with special attention to detail in areas such as drafts, bill pay, unauthorized transactions, and loan applications.

- Effectively communicated account inquiries and changes to the appropriate branch manager to follow the systems in place.

EDUCATION

High School Diploma – Cuero High School, Cuero, Texas, 2006 Certified Clinical Medical Assistant Program - Victoria College 2021, Victoria, TX 0

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