Experienced Administrative & Customer Service Specialist

ANDREA PARK

P: 801-***-**** E: *********@*****.***

SUMMARY

Over 10 years of experience in Customer Service and Data Entry at various companies and environments. I also over 8 years of experience as a Medical Assistant, providing extraordinary care to patients and support to personnel.

SKILLS & EXPERTISE

Internet Navigation Customer Service Windows

Keyboarding Multi-Line Telephone Medical Terminology

Teamwork Ten Key Word Perfect

LUNCHPRO West Valley City, UT

KITCHEN AIDE 04/2024 to 05/2025

Responsible for getting breakfast for the students and entering them into a computer that they got breakfast

Responsible for getting lunch ready and feeding the students

Responsible for cleaning up the kitchen in every way.

JCPENNY West Valley City, UT

FILLILMENT TEAM 07/2021 to 01/2024

Responsible for Picking Items that customers have ordered online

Then I Pack them to be picked up in store or curbside

I also prepare items to be shipped to customers

We also receive items from other stores, we check those items in to be picked up in store.

Recovery on the sales floor.

Returns and Cashier

AEROTEK Salt Lake City, UT

ESCALATED COMPLAINT SPECIALIST / MAILROOM OPERATOR 03/2020 - 12/2020

Responsible for responding to customer complaints.

Data Entry (Hogan, SVP, Banker Connection).

Open mail and distribute into the correct states and clinics to post payments.

Scan all medical records that came in.

Prepared bills and checks to be mailed, sealed and postmarked.

UT STATE TAX COMMISSION Salt Lake City, UT

RECORDS MANAGEMENT / PROCESSING / DATA ENTRY 04/2013 – 05/2019

Reviewed and entered Applications for Business License into the computer.

Took calls, placed calls and emailed applicants for information needed to complete applications.

Corrected scanned tax returns in the computer.

Entered checks into the computer by 10 key type

Reviewed checks for missing or incorrect information.

Scanned coupons and checks into the computer system.

INTERMOUNTAIN HEALTH CARE Holliday, UT / Salt Lake City, UT

PROFESSIONAL SERVICE REPRESENITIVE/ MEDIAL ASSISTANT 09/2015 – 10/2017 and 08/1997 - 11/2003

Check patients in to be seen by provider.

Collect co-pays and payments on bills owed to IHC

Able to process whether a patient needs immediate help.

Open/close clinic which includes restocking the front desk and straightening up.

Assisted in minor surgeries and company physical

Responsible for ordering drug screen supplies and materials

Collected urine and hair for drug screens

Maintained and operated audiometer and pulmonary function test equipment

SALT LAKE COMMUNITY COLLEGE – MEDICAL ASSISTING PROGRAM Taylorsville, UT

Medical Assisting Certificate, Business Courses

EXPERIENCE

EDUCATION

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