San Antonio, TX ***** 210-***-**** *******************@*****.***
ROXANNE RODRIGUEZ
Motivated and detail-oriented Medical Billing & Coding student with hands-on training in healthcare documentation, ICD-10 and CPT code systems, insurance verification, and HIPAA compliance. Brings 10+ years of experience in customer service, payment processing, and data entry with strong accuracy, reliability, and patient-focused communication. Seeking a medical billing role to apply skills and support efficient revenue cycle operations. MEDICAL BILLING &
CODING SPECIALIST
SKILLS ● Medical Terminology & Anatomy ● ICD-10-CM / CPT Coding Knowledge
● HIPAA Compliance & Patient Confidentiality ● Insurance Eligibility & Verification
● Medical Records & Documentation ● Front Desk & Call Handling
● Payment Posting & Billing Support ● Data Entry & Accuracy
● Customer Service & Communication ● Time Management & Multi-Tasking SERVER / BARTENDER 10/2018 to Current
Bubba's 33, San Antonio, TX
MEDICAL BILLING AND CODING EXTERN 07/2025 to 09/2025 Mr Dentist, San Antonio, TX
INVENTORY / STOCKER 05/2019 to 02/2020
Walmart, San Antonio, TX
EXPERIENCE
● Process high-volume customer transactions with accuracy and confidentiality. Maintain organization, prioritize tasks, and manage time effectively in a fast-paced environment.
●
Train new team members on systems, service standards, and procedures to support team efficiency.
●
● Communicate effectively with diverse individuals and resolve concerns professionally.
● Assisted with reviewing and updating patient charts and encounter forms.
● Performed insurance eligibility verification and confirmed coverage details.
● Entered patient demographic and billing data into the practice management system.
● Observed coding procedures using ICD-10-CM and CPT guidelines under supervision.
● Supported front office tasks including check-in, scheduling, and documentation filing.
● Collaborated with team to manage stock levels and track product movement
● Supported back-end operations critical to store functionality
● Maintained accurate records and organized inventory for multiple departments.
● Verified product data, tracked stock levels, and supported operational workflows.
● Ensured work areas met safety and quality standards. LEAD / CASHIER 08/2008 to 10/2018
Bill Miller BBQ, San Antonio, TX
Managed front-end operations including payment processing, cash balancing, and customer assistance.
●
● Maintained accurate financial records and register reports. Trained and supervised team members, ensuring a positive customer experience and smooth workflow.
●
● Demonstrated reliability and attention to detail in a high-volume environment. Southern Careers Institute, Austin, TX
Diploma, Medical Billing And Coding Specialist, 10/2025 EDUCATION