Customer Service & Data Entry Specialist
Resume:
PROFESSIONAL SUMMARY
Experienced in office administration and customer relations with strong
organizational and scheduling skills, ready to transition into a Customer Service Representative/Data Entry Clerk role. Proven track record in managing office operations and delivering quality customer service. Eager to leverage data entry expertise to support and enhance team efficiency. SKILLS
• Customer service • Organizational skills
• Office management • Data entry
• Office administration Scheduling and calendar
management
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• Customer relations • Billing
• Administrative support
CONTACT
**********@*****.***
Elgin, SC 29045
EXPERIENCE
Office Manager
JAN 2026 - PRESENT Alpha Ray Construction, Columbia, SC Makeup Artist/Sales Associate
JAN 2011 - OCT 2018 Estee Lauder and Lancome, Columbia, SC
• Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars.
• Resolved customer inquiries and complaints with timeliness and professionalism.
• Created and maintained filing systems to ensure accurate record keeping.
• Utilized excellent organizational skills to prioritize tasks effectively.
• Delivered quality customer service to staff and customers.
• Purchased office supplies and equipment to replenish inventory. Provided administrative support for executive staff, including scheduling meetings, preparing agendas and taking meeting minutes.
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• Established relationships with external partners to facilitate business operations.
• Prepared purchase orders and routed to project manager for approval.
• Reviewed financial statements and ledgers, working with accounting staff to clear discrepancies.
• Created and reviewed schedules, maintaining staffing levels to meet service goals. Applied makeup to clients for special occasions, including weddings and proms, using a variety of techniques such as contouring, highlighting, shading, blending and airbrushing.
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KELLI MEDINA
C U S T O M E R S E R V I C E R E P R E S E N T A T I V E / D A T A E N T R Y C L E R K Pharmacy Technician
FEB 2004 - JAN 2012 Kroger Pharmacy, Columbia, SC Created custom looks based on client requests and preferences while also providing advice on which colors and styles would be most flattering.
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• Worked with clients with different skin types and tones.
• Taught makeup applications to clients and suggested skincare routines.
• Managed time effectively in order to complete multiple tasks simultaneously without compromising quality of work.
• Offered detailed advice on makeup application and techniques.
• Kept updated knowledge of industry trends and new product lines to explain product details to customers.
• Developed an understanding of different skin types in order to select the best products for individual needs.
• Created brand awareness by sharing and demonstrating product knowledge.
• Maintained cleanliness standards within the work area at all times.
• Continuously updated knowledge base by researching new products, tools and techniques available in the market.
• Applied makeup, blending with clients' skin tone using sponges and brushes.
• Performed light administrative duties such as scheduling appointments or maintaining records.
• Utilized excellent communication skills when interacting with colleagues, clients or vendors.
• Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
• Input patient and prescription information to produce product labels and assist in prescription filling process. Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
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• Maintained patient confidentiality when handling records and sensitive data.
• Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations. Performed administrative duties such as filing documents, answering phones, scheduling appointments, and handling customer inquiries.
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• Processed insurance claims and payments for medications.
• Resolved customer complaints quickly and efficiently while maintaining good rapport with all customers.
• Resolved customer service issues promptly.
• Organized medications for dispensing by prefilling prescriptions and calculating quantities.
• Ensured accuracy in data entry into pharmacy computer system while verifying all information prior to dispensing medication. EDUCATION
Associate in Science (A.S.) in Pharmacy
MAR 2003 Penn Foster, Scranton PA
CERTIFICATIONS
• Makeup Artistry and Application
REFERENCES
Richard Shaver — Alpha Ray Construction
Owner/Supervisor
*************@******.***
• Previous Employer
Contact this candidate