Operations & Property Management Specialist
Resume:
SHELLY S. ALEXANDER
Houston, Texas 77077
*******************@*****.***
Seeking new challenges with my main goal being obtaining employment with an established company that will allow me to utilize my administrative, accounts payable/receivables, office skills, leadership, and property management/supervisory skills with hands on approach to accomplish property objectives required and needed on a daily & monthly basis. Professional, seasoned, dependable, and structured, team player with over 25+ years of experience and continuous training; focused on effectively maintaining and/or coordinating and repositioning, in order to maximize successful operations/income of the company assets. Specializing as well in new acquisitions/rehab projects and dispositions. Experience with Yardi, MRI, Nexus, and Avid.
OVERVIEW
A highly motivated, seasoned professional with a verifiable record of accomplishment spanning over years of highly accomplished management & administrative success. Creative, self-starter, motivated, dependable, detail oriented and recognized as a results-oriented and solution-focused individual. I also served as a mentor trainer for newly hired and promoted employees. Areas of strength include:
Accounts Payable/purchase orders
Resident retention/activities
Organizational Skills
Training and marketing
Resident relations
Reporting (Management & Owners)
Leasing/Mystery shops
Team Building/Staff support
Accounts receivables
Lender/Investor/Owner Visits
Tours/Acquisitions/Dispositions
Strong attention to detail
Strong Communications/Follow ups
Ensure/Implement/marketing plans to increase occupancy
Payroll/Paycom/Ulti pro/ADP
Pricing optimizing
Legal Aspects of Court cases/Evictions
Communication Skills
Time Management Skills/Multi-tasking
Interview/Select new candidates
Income and occupancy goals
Due Diligence/Takeovers/Closings
Collections
Managing large staffs
Budgeting
Regional mentor trainer
Rehabs/Renovations (Big & Small)
Strong collections
Budgeting/Credit lines/Set Up/Compliance
FEMA disaster coordinator
Positively interacts well with employees, vendors
PROFESSIONAL EXPERIENCE
April 2023-Current
Gulf Coast Commercial Group
Property Coordinator
August 2022 – April 2023
Versa Integrity Group
HR/Payroll/Benefits (Contract Only)
November 2020 - August 2022
BG Staffing, Inc. & Robert Half Staffing
6 Years +Commercial Property Management Administrator/Asset Services
Centre Corp Asset & Retail Management
Unilev Asset Services High Rise & Retail
Transwestern Asset Services Retail
CBRE Group Inc. High Rise & Retail
Gulf Coast Commercial Group Retail
Deputy Clerk Specialist
September 2020- November 2020
Harris County Clerks Office
Elections Department
(Contract)
HR Specialist/Payroll
July 2019-September 2020
Alta Mesa, LLC
(Long term contract)
Property Manager
November 2000-July 2019 BH Management Services, Inc.
Promoted to PM April 2004
(See below)
Stonecrossing of Westchase Apartments
Stonecrossing East of Westchase Apartments
Oaks at GreenviewApartments
Summerstone Apartment Homes
The Victorian Apartments
Ashford Court Apartment Homes
Vanderbilt Court Apartment Homes
The Vanderbilt Apartment Homes
Duties Performed:
Invoicing/Payables/Receivables
Day to day operations of the asset/Staff payroll
Interview/Select and train all staff members/team building
Market, show property or campuses and lease units
Weekly reporting to management company and owners
Full file audit and processing all data
Establish credit lines and set up credit accounts with all vendors/ensure compliance
Audit resident ledgers; record general ledger entries/Yardi set up
Regional mentor trainer
Scheduling and planning make ready scheduling, ordering
Planning and scheduling with vendors to implement all renovations
Handling resident needs and completing tasks at hand
Inspecting units for leasing, move ins, move outs
Resident retention/events
Ensuring income and occupancy goals met
Floating to assist in training and marketing
Official FEMA disaster relief coordinator
Assisted in multiple due diligence projects/acquisitions/renovations, ensured/implement marketing plans to increase occupancy on distressed assets and supported my regional supervisor at other assets & wherever I was needed/requested
Assistant Property Manager February 2002-April 2004
Leasing Specialist November 2001-February 2002
COMPUTER SKILLS & TRAINING
Payroll/Paycom/Ultipro/ADP/On Base
Yardi, Rent Roll, Onesite, MRI, Nexus, IMPAK, S2 Global, Yieldstar, LRO
Sharepoint/Yardi marketplace/Vendor Café & Procurement/AVID
Credit Retriever, Resident Check/Voyager/CRM/Site plan for Maintenance
Microsoft Word, Excel
Blue Moon/TAA
Rent Café
Lead tracker, Vault Ware
Compliance Depot & Many more programs/platforms
Certifications:
Blue Star Certification 2015, 2016, 2018, 2019
Fair Housing Certification 2001-2019
Resident Satisfaction Award 2011, 2012, 2013, 2014, 2016, and 2017, 2019
Mystery Shop Bonus Awards 2010, 2011, 2013, 2015, 2016, 2017, 2018, and 2019
Certified Regional Mentor Trainer 2015 to 2019
Cyber Security Analyst 2019-2021, 2023, 2024
Education:
Graduated Brazos High School 1988
SPECIAL INTERESTS
Family, Water/Outdoors, Shopping, Crafting/Scrapbooking, Music
*Proven track record *References upon request *BH Management I was with for 20+ years
*Regional Mentor Trainer *Love projects, clean up & organization
*Love Rehab projects big or small/and acquisitions/dispositions *Looking for a company to grow with & advance with
Contact this candidate