Maintenance Technician / Supervisor Professional
Resume:
John Sanford
Raleigh, NC *****
************@*****.***
Professional Summary
Reliable, hard working, and dedicated team player who works well under pressure and with minimum supervision. Customer-oriented problem solver with an ability to adapt to new situations. Enjoys learning new programs and processes. A team player who is attentive to detail and able to work in a fast paced environment. Excellent oral and written communication skills. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Maintenance Technician/Supervisor
ResProp Management
October 2021 to February 2026
• Inform senior maintenance and/or property manager of needed services and repairs.
• Change A/C filters.
• Works hands-on as required or directed by Property Manager to ensure market-ready, occupied and preventive maintenance is performed on a timely basis and to ensure preventive maintenance schedules are followed.
• Conduct all work in accordance with company policies and procedures, state and federal laws.
• Perform painting duties.
• Operate and maintain shop and other power equipment.
• Install and finish drywall, paneling and other masonry as needed.
• Work with all levels of staff on related projects and duties as assigned.
• Maintain work order system, logs, and other records as needed.
• Timely reporting of incidents that include property loss or work related injuries.
• Assist in the inspections of vacant apartments.
• Ensure compliance with Wehner Multifamily Company policy, as well as federal and local regulations.
• Diagnose problems, replace or repair parts, test and make adjustments.
• Must comply with all local, state, federal guidelines as well as company policies & procedures.
• On call duty and weekend work schedules to be expected for emergency maintenance service. Maintenance Technician
White Property Management-Baton Rouge, LA
November 2019 to May 2021
• Performed carpentry, plumbing, electrical, painting, and general repair and maintenance tasks to improve condition of assigned properties
• Performed corrective interior and exterior maintenance as required by visual inspections and work orders.
• Completed work orders and maintenance repair items in a timely manner and ensuring that all requests are handled in a professional manner
• Discussed the assignments and making recommendations
• Communicate all issues/concerns relating to the properties with the Operations Manager Job Coach/Job Developer
Center for Employment Opportunities
November 2016 to November 2019
Coordinate and attend job fairs, prison resources fair to make prospective participants aware of CEO services
Perform recruiting, hiring, orientations including Human Resources documentation (1-9 and new Hire paperwork) Present well-prepared, organized, and clear content that follows CEO’s course syllabus to participants enthusiastically and with deep care
Provide encouragement and constructive feedback to all participants while engaging participants in discussions about their employment goals
Help participants become job-start ready by promoting their development and effective utilization of communication and self-presentation skills
Keep abreast of current practices and events that could impact participants; make suggestions about new material to incorporate into the curriculum
Keep parole and probation in the loop regarding individual participant progress Establish and maintain positive staff morale through the modeling of sound leadership and teamwork
• Assign job duties to crew members and setting reasonable goals for completion
• Monitor crew members on job performance and productivity, provide appropriate daily feedback and/ or additional training
• Support the management of the scheduling process and attendance of participants
• Mentor crew members on appropriate employment etiquette
• Ensure customers’ work orders are completed to a high standard on a daily basis
• Maintain line of sight of all participants
• Maintain a safe, secure, and healthy work environment by following and enforcing standards and procedures and complying with legal regulations
• Monitor working conditions for potential hazards, reporting any matters that threaten the smooth operation of the training crew to your supervisor
• Complete any necessary daily reporting tasks
• Actively consider participants’ viewpoints by eliciting, documenting, and sharing feedback with appropriate team members
• Consider improvements and development based on participant feedback
• Provide supervisory leadership to reentry employees (program participants), encouraging a team approach and professional attitude. Make connections with reentry employees and develop meaningful relationships.
Maintain proper paper of individual and group interactions with participants in a manner that meets agency needs.
Actively manage participant’s behavior and apply appropriate management techniques as needed. Encourage respect for other youth employees, personal property, equipment and facilities. Source, screen, interview prospective participants for CEO program Coordinate and attend job fairs, prison resources fair to make prospective participants aware of CEO services
Perform recruiting, hiring, orientations including Human Resources documentation (1-9 and new Hire paperwork)
Present well-prepared, organized, and clear content that follows CEO’s course syllabus to participants enthusiastically and with deep care
Provide encouragement and constructive feedback to all participants while engaging participants in discussions about their employment goals
Help participants become job-start ready by promoting their development and effective utilization of communication and self-presentation skills
Keep abreast of current practices and events that could impact participants; make suggestions about new material to incorporate into the curriculum
Keep parole and probation in the loop regarding individual participant progress Job Coaching
Guide and coach participants in key preparatory activities tied to employment, including writing professional resumes, networking, and mock interviewing Use motivational interviewing techniques as appropriate to help guide participants to goal achievement Maintain weekly contact with participants to track their progress to interview readiness Facilitate group sessions and workshops to build employment readiness skills Build positive relationships with criminal justice partners in various settings, including parole bureaus and correctional facilities
Case management/ case notes daily in Salesforce
Carpenter
What's The Demo Construction-Chicago, IL
June 2010 to November 2016
Responsibilities
Follow blueprints and building plans to meet the needs of clients Install structures and fixtures, such as windows and molding Measure, cut, or shape wood, plastic, fiberglass, drywall, and other materials Construct building frameworks, including wall studs, floor joists, and door frames Help put up, level, and install building framework with the aid of large pulleys and cranes Inspect and replace damaged framework or other structures and fixtures Instruct and direct laborers and other construction trade, remodel new and old homes. Gut homes Waiter
Corner Bakery-Chicago, IL
May 2006 to March 2011
Responsibilities
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Collect payments from customers.
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Prepare checks that itemize and total meal costs and sales taxes. Take orders from patrons for food or beverages.
Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required. Present menus to patrons and answer questions about menu items, making recommendations upon request.
Clean tables or counters after patrons have finished dining. Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine. Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. Inform customers of daily specials.
Stock service areas with supplies such as coffee, food, tableware, and linens. Explain how various menu items are prepared, describing ingredients and cooking methods. Prepare tables for meals, including setting up items such as linens, silverware, and glassware. Remove dishes and glasses from tables or counters, take them to kitchen for cleaning. Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom. Bring wine selections to tables with appropriate glasses, and pour the wines for customers. Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
Escort customers to their tables.
Garnish and decorate dishes in preparation for serving. Fill salt, pepper, sugar, cream, condiment, and napkin containers. Describe and recommend wines to customers.
Provide guests with information about local areas, including giving directions. Education
Carpentry (GED)
Job Corp-Golcanda, IL
2002 to 2004
Upper secondary education
High school diploma or GED
Skills
Windows Server administration Carpentry Home visits (communication methods) Preventive maintenance Property management Customer inquiry handling Moving Experience Plumbing Mechanical knowledge Drywall Plumbing system maintenance Soldering Residential painting Freight Facilities condition-based maintenance Maintenance, repair and operations (MRO) Facilities emergency maintenance Building exterior maintenance Predictive maintenance Google Sheets Drywall taping CRM software Microsoft Word Plumbing system maintenance and repair Panelboards Pest control Productivity software Electrical work Crew management Residential plumbing Construction project management Property management tools Electrical systems Sales Electrical troubleshooting Writing skills Microsoft Powerpoint Heavy lifting Management Supervising experience Fair Housing regulations Personal Protective Equipment (PPE) Working on construction projects Manager experience Maintaining an organized workspace Yardi Plumbing building codes Microsoft Excel Computer literacy Office building facilities maintenance experience Occupational safety regulation compliance Technical Proficiency Emergency preparedness procedures Hours of Service (HOS) regulations Groundskeeping Google Workspace Teamwork Employee retention Law enforcement Mac OS Equipment troubleshooting Calipers Routine inspections Guest services Clean workspace maintenance SQL Linux administration IT disaster recovery planning Handyman Industrial equipment troubleshooting Computer operation Landscaping Warehouse operations Electrical maintenance Safety regulations Facilities predictive maintenance Grounding systems Workplace health and safety regulatory compliance Windows Maintenance technician experience Electrical equipment repair Patch management Linux Caulking Maintenance System maintenance iOS Landscape Maintenance Pneumatic systems Communication skills B2B sales Troubleshooting Border enforcement response Problem-solving Computer skills Water heater installation Water pump maintenance Personal protective equipment (PPE) use Facilities maintenance experience within healthcare industry Electrical splicing Fall protection protocols Pipe repair Cash handling High availability architecture Lead generation Electrical repair Customer complaint resolution High availability Manual handling Blueprint reading Machine minor repairs Demolition Proactiveness Identifying new business opportunities Cabinet installation Mechanical troubleshooting Retail math Hand tools Tile laying Removing debris Box truck Vendor coordination Multifamily properties Systems & applications support Patrolling Occupational safety program implementation Cleaning Gas piping systems Public warehouse experience Entrepreneurship Building code compliance Renovation project management - Largest number of facility renovation projects managed (2-3 projects) Safety equipment Word processing Local building codes Managing facilities maintenance budgets - Largest facilities maintenance budget managed ($1-$100,000) Preventative hardware maintenance Report writing Business development Equipment installation Facilities management OneSite Refrigeration Packaging Driving Masonry Circuit breaker maintenance Programmable logic controllers HVAC Van driving Customer relationship management Climbing Managing facilities maintenance teams - Largest facilities maintenance team managed (11-30 team members) Dishwasher repair Residential carpentry Power tools Mechanical systems repair Door-to- door Fixture installation IT system monitoring On-Site Regulatory compliance Maintenance schedule implementation Power tool maintenance Appliance repair Electrical experience Team management Managing clients in a customer support role Electrical safety procedures Tenant complaint resolution Equipment maintenance Tenant improvements Facility maintenance painting Hydraulics Routine maintenance projects Hand tool maintenance Maintenance supervisor experience Measuring instruments Electrical systems facility management LOTO Community outreach Google Calendar Facilities maintenance experience within education industry Plumbing fixture repair Building interior maintenance Chemical handling safety procedures Customer retention Bartending Outside sales Construction OSHA
(regulatory compliance area) Door hanging Leadership Task prioritization Electrical metering Residential building maintenance experience Welding Electrical diagnostics Minor plumbing repair Commercial painting Contract negotiation Electrical fixture repair Equipment malfunction troubleshooting System performance monitoring Sewer systems Safe work practices Organizational skills Lawn Care Construction budget management Mowing Truck driving Restoration Administrative experience Inspection tools Electronic equipment testing Software installation Microsoft Outlook Outdoor work Facilities routine maintenance Electrical wiring HVAC system repair Mobile devices Customer communication Forklift Basic math Behavior Management Equipment repair Maintenance schedule management Pipe installation Facilities maintenance - Facilities maintenance experience (11-15 years) Fire safety procedures Facilities equipment maintenance - Facilities equipment maintenance experience (11-15 years) Total productive maintenance
(TPM) Maintenance manager experience Lead technician experience Maintenance management Construction painting Territory management Woodworking Google Docs Attention to detail Customer service Time management Floor cleaning Customer support Team development
Languages
• English
Certifications and Licenses
Driver's License
First Aid Certification
Flagger Certification
SMRP Certified Maintenance and Reliability Professional (CMRP) Certified Maintenance & Reliability Technician (CMRT) Class D
Non-CDL Class C
PMP
Professional Engineer
OSHA 30
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