Experienced Administrative and Benefits Support Professional

BETTY FAGGINS

** ********** **, ********, ** **419

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*******@*********.***

SUMMARY

Experienced administrative and Benefits support candidate for 20+ years of demonstrated quality performance. Possess high end customer service skills, strong attention to detail and am a team player.

High school graduate with some college.

WORK EXPERIENCE

Worksite Communications – 2017 – Present - Seasonal

September 2017 – Present – Contracted as Benefits Counselor for Worksite Communications. Job entails enrolling employees in their core and supplemental benefit plan. Also require educating and counseling with them to understand their particular situation to meet their needs.

Worked in Call Center for Above company – Answered heavy volume of incoming calls from employees. Counseled and enrolled employees into their medical plan.

Sales agent for Aflac from 2006 – 2015 = Part time

Sles Agent for Aflac. I presented our products to individual and groups. I’m experienced in selling and giving group presentations to employees.

Hospice Savannah 2014 – 2016

Served as Front Desk Receptionist and Switchboard Operator for a wonderful organization. Greeted customers, visitors, and families with a smile. It was a rewarding experience.

Willis Insurance Services – 2008 – 2013

Served as Front Desk Receptionist, performed some accounting functions and helped with preparing insurance quotes.

2002 – 2007 – Trace Staffing

Took on part time clerical positions at various companies over the above years.

Gulfstream Aerospace Corp(General Dynamics)

Retired from the above company after 22 years of service. Served as Benefits Coordinator for Human Resources. Helped employees understand their benefits and other related issues.

Also served as Collections Rep over 7 yrs for Gulfstream. Interacting with and contacting Gulfstream Aircraft Owners regarding payment for the services when past due to set up payment arrangements.

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