Multifaceted Transportation and Customer Service Professional
Resume:
Cherie Kemper
Lynchburg, VA *****
*********@*****.***
Professional Summary
Professional Summary: Dynamic transportation professional with a strong background in customer satisfaction, logistics, and operational management. Skilled in effective communication and relationship building, with a focus on ensuring seamless transportation operations. Committed to delivering exceptional results and driving efficiency through strategic customer service and operational initiatives. Willing to relocate to: Greensboro, NC - Virginia Beach, VA - Spartanburg, SC Work Experience
Patient transport
Centra-Lynchburg, VA
March 2025 to January 2026
My job was to transport patients from the hospital, to other facilities or home by wheelchair Team member
Dollar General-Lynchburg, VA
September 2023 to March 2025
I was the cashier. Ringing up customers' purchases. Stocking shelves, cleaning the store. Counting my till before the beginning of my shift.
Employee Transportation Driver
BAAM Industrial Cleaning Services-Lynchburg, VA
October 2022 to September 2023
· Safely transported employees between Lynchburg, Virginia, and Harrisonburg, Virginia, ensuring timely arrivals and departures.
· Maintained a high level of professionalism and adherence to safety protocols while managing the transportation schedule.
· Effectively communicated with employees and management to coordinate logistics and address any concerns during the journey.
· Ensured vehicle cleanliness and maintenance, conducting routine checks and reporting any mechanical issues for prompt repairs.
Auto Parts Driver
AutoZone-Lynchburg, VA
February 2023 to June 2023
· Delivered auto parts to customers and local businesses in a timely and efficient manner, ensuring accuracy of orders and on-time delivery.
· Conducted routine vehicle inspections and maintained cleanliness to ensure safe and reliable transportation of goods.
· Assisted with loading and unloading parts, verifying inventory, and ensuring proper handling of fragile or hazardous materials.
· Provided excellent customer service by addressing inquiries, resolving delivery-related issues, and maintaining positive relationships with clients.
Owner and Driver
Ree's Inc-Lynchburg, VA
June 2017 to May 2023
Ree's Inc is my transportation business. I provided affordable and reliable, safe and on time transportation for residents of Lynchburg VA and surrounding areas. I took people to and for work. I took students to and from school and after school events. I provided rides for residents to run errands or go to Dr appointments. I offered out of town and state services as requested. Auto Parts Driver/ Customer Support Rep
O’Reilly Auto Parts-Madison Heights, VA
March 2021 to August 2022
· Delivered auto parts promptly and accurately to customers, ensuring timely service and customer satisfaction.
· Assisted customers with inquiries regarding parts availability, product recommendations, and order status, providing knowledgeable and courteous customer service.
· Managed inventory and restocked shelves, ensuring accurate part identification and efficient handling of automotive products.
· Maintained a clean and well-functioning delivery vehicle, conducting regular inspections and adhering to safety standards for safe driving practices.
Hotdog maker
Moores country store-Lynchburg, VA
May 2019 to April 2021
I made hot dogs. Washed dishes and helped out in the grill and kitchen. I checked out customers when the front needed help
Dispatcher
AAA Graytop Cab-Lynchburg, VA
November 2017 to April 2019
Taking calls for local residents to get rides. Dispatching can drivers where to go. Answering phones, filling outs sheets for credit trips. Taking money from drivers to give to owners. Cleaning office, taking out trash Driver
Microtel Inn & Suites-Lynchburg, VA
December 2016 to November 2017
Driving and picking up hotel guests as well as NS workers taking them back and forth to work at train yard. I also did laundry and took out trash. Helped out at the front desk as needed, by answering phones, checking guest in/out. Cleaning rooms
Driver
Graytop Cab-Lynchburg, VA
April 2016 to October 2016
Taking local residents where they needed to go
Production Worker
KDC/ONE-Lynchburg, VA
October 2015 to April 2016
Working on a production line, putting bottles on line or caps on bottles or putting bottles in bin. Packing and checking bar codes. Cleaning the work area
Technician
Startek-Lynchburg, VA
September 2014 to July 2015
Tech support for Comcast internet, cable, and phone Warehouse Associate
Tri Tech Labs-Lynchburg, VA
December 2013 to July 2014
Packing, putting on tops and bottles. Making boxes and cleaning Deli Associate
Food Lion-Lynchburg, VA
July 2012 to April 2013
Slicing meats and cheeses, cooking, stocking. Assisting customers. Cleaning, closing area, writing on cakes for customers
Warehouse Associate
Tri Tech Labs-Lynchburg, VA
October 2011 to November 2012
I worked on a production line. Packing, putting on tops and bottles. Making boxes and cleaning the work area
Customer Service Representative
Startek Project Call Center-Lynchburg, VA
September 2010 to April 2011
My department was GBM Disconnects. I disconnected circuits and dedicated lines for customers and businesses
Chick-Fil-A Team Member
Chick-fil-A Restaurants
Education
General Science (Associates Degree)
Central Virginia Community College
May 2004 to May 2004
General Studies (Advanced H.S. Diploma)
E.C. Glass High School
June 2000 to June 2000
Some college
Science (Associate's degree)
Central Virginia Community College
Skills
• Data entry
• Van driver
• Heavy lifting
• Route driving
• Vehicle maintenance
• Communication skills
• Microsoft Office
• Food Handling
• Restaurant experience
• Organizational skills
• Windows
• Serving Experience
• Microsoft Word
• Computer literacy
• Truck driving
• Outbound calling
• Time management
• Office experience
• Accounting
• Customer service
• Computer skills
• Meal Preparation
• Operations Management
• RF scanner
• Software troubleshooting
• Guest services
• Typing
• Driving
• Conflict management
• Safe work practices
• Marketing
• Call center
• Management
• Grammar Experience
• English
• Package delivery
• Phone etiquette
• Food Safety
• Delivery driver experience
• Warehouse experience
• Shuttle driving
• Janitorial experience
• Sales
• Microsoft Excel
• Budgeting
• Host/Hostess
• Load & unload
Certifications and Licenses
Driver's License
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