Shipping and receiving management
Resume:
Adan Rodriguez
Weslaco Texas, ***96
********@*****.***
Skills
Seasoned Service and Warehouse Manager bringing 5 years of Electrical and A.C experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention. Seasoned Warehouse Manager with over 20yrs experience bringing demonstrated safety management and performance optimization skills gained during experience in Warehouse settings. Deliver in-depth training and mentoring to help each emplyee improve abilities and advance work quality. Dependable, hardworking and level-headed in addressing diverse problems.
•Team Collaboration
•CPR Certified
•AED Certified
•Bloodbourne Pathogen Certified
•Supply Requisition
•Work Estimation
•Hand and Power Tool Operation
•Tool and Parts Inventory Oversight
•Forklift Certified
•Materials and Labor Costing
•Personnel Management
•Assignment Delegation
•Decision Making
•Tools and Equipment Maintenance
•Employee Safety Training
•Multitasking and Prioritization
•Sound Judgment
•Customer Relations
•Relationship Building
•Mathematical Calculations
•Word Processing
•Heavy Lifting
•Attention to Detail
•PPE Gear Requirements
•Data Entry and Analysis
•Fluent in the spanish language
•Time Management
Experience
Warehouse/ Service Department Manager- D And F Industries
From 11-11 To 01-22
•Inspected rental equipment before and after rentals, marking changes in conditions and charging customers when necessary.
•Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
•Followed up with customers during and after installations to verify satisfaction.
•Organized ongoing maintenance schedules to boost system performance.
•Optimized supply levels to keep stock within ideal parameters for expected needs.
•Maintained effective customer service by responding to service requests quickly to increase overall sales by 63%.
•Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
•Oversaw team of service professionals focused on Service.
•Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
•Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
Maintence Manager- Bimbo Bakeries
From 02-22 To 01-26
•Repaired conncrete,painting,and all general maintence needed in 3 different facilites.
•Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
•Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
•Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
•Recorded information, shortages and discrepancies to keep records current and accurate.
•Maintained accurate inventory records to provide data for use in audits and completion of order requests
•Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
•Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Education
STVT- G.M of Operations
Awards
•Used Microsoft Excel to develop inventory tracking spreadsheets.
•Supervised team of 8 staff members at D&F Industries.
•Collaborated with a team of 8 in the development of all pending and upcoming projects.
•Supervised team of 12 staff members. At T.C.X.
•Documented and resolved issues with customers which led to completion of work in a timely manner.
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