Detail-Oriented Data Entry & Administrative Specialist

PROFESSIONAL SUMMARY

Detail-oriented Data Entry and Administrative Support Specialist with 10+ years of experience maintaining accurate digital records, verifying information, and resolving data discrepancies in high-volume environments. Demonstrated 99%+ accuracy rate with 65+ WPM typing speed. Experienced in entering customer, vendor, billing, and documentation data into electronic systems while maintaining strict confidentiality standards. Proven ability to work independently in remote environments, meet productivity benchmarks, and support cross-functional teams.

CORE COMPETENCIES

High-Volume Data Entry (65+ WPM, 99%+ Accuracy)

Digital Records & Database Management

Invoice & Billing Data Entry

Documentation Review & Error Correction

Spreadsheet & CRM System Experience

Remote Work & Independent Productivity

Confidential Data Handling

Administrative Reporting & File Organization

Quality Assurance & Data Auditing

Cross-Team Communication

PROFESSIONAL EXPERIENCE

Medical Billing / Claims Analyst

Lifeworks – Richfield, MN 08/2025 – Present

Enter and update high-volume customer and insurance data into electronic systems with strong accuracy standards.

Review digital records to identify and correct missing or inaccurate information.

Maintain organized electronic files and documentation for audit readiness.

Track workflow updates in company systems to ensure data accuracy and completion.

Communicate with internal teams to resolve unclear or incomplete information.

Maintain confidentiality of sensitive financial and customer data.

Business Office Coordinator

Good Samaritan Society – Robbinsdale, MN 2024

Entered and maintained accurate customer demographic and billing data in facility databases.

Updated and verified records to prevent processing delays.

Generated reports to support financial tracking and documentation accuracy.

Organized and maintained secure digital files.

Prior Authorization Specialist

Entered and tracked request data across multiple digital platforms.

Reviewed documentation for completeness prior to submission.

Corrected errors and updated system records to maintain data integrity.

Maintained organized electronic records for reporting purposes.

Payment Posting Specialist

Noran Neurological Clinic 2024

Posted and reconciled high-volume payment entries with strong attention to detail.

Identified and corrected discrepancies in billing data.

Maintained accurate digital account records within Epic and InstaMed systems.

Benefits Investigation Specialist

Sterling Specialty Pharmacy 2024 – Present

Verified and updated customer and insurance data within CRM systems.

Conducted detailed record reviews to ensure documentation accuracy.

Maintained organized electronic records aligned with company standards.

Senior Assistant Insurance Verification Specialist

Coram CVS / Specialty Infusion Services 2013 – 2018

Entered and verified high-volume customer and vendor-related data in internal systems.

Reviewed records for completeness and corrected discrepancies.

Met strict productivity and accuracy benchmarks in a fast-paced environment.

Patient Care Advocate

Express Scripts 2004 – 2011

Documented customer interactions accurately in digital systems.

Updated records to resolve eligibility and claim discrepancies.

Maintained confidentiality of sensitive account information.

TECHNICAL SKILLS

Microsoft Office Suite (Excel, Word, Outlook) CRM Systems Salesforce Epic Citrix InstaMed Zendesk Availity Payer Portals Power BI

Typing Speed: 65+ WPM (99%+ Accuracy)

Remote Work Experience: Yes

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