Bilingual Customer Service Specialist Enthusiast

Rosalinda Escobar

*** ********** **, ******, ** *8042 **********@*****.*** 484-***-****

PROFESSIONAL SUMMARY

Energetic and reliable customer service professional with proven success supporting retail operations and online order fulfillment. Skilled in problem-solving, bilingual communication, and creating positive customer experiences. Known for reliability, adaptability, and dedication to teamwork in fast-paced environments.

SKILLS

●Customer Service & Communication – Bilingual (English/Spanish), empathy-driven service, conflict resolution

●Problem-Solving & Adaptability – Strategic decision-making, flexibility under pressure, quick learner

●Teamwork & Leadership – Reliable collaborator, supportive leadership, goal-oriented mindset

●Organization & Work Ethic – Strong attendance, detail-oriented, independent worker

EXPERIENCE

Walmart, Easton, PA – OPD (Online Pickup & Delivery)

11/2023 – 08/2025

●Provided fast, friendly service for up to 50+ daily customers, ensuring seamless Online Pickup & Delivery.

●Tracked and organized inventory with accuracy, reducing delays and improving order efficiency.

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●Recognized by management for reliability and consistent attendance.

●Balanced full-time work with school commitments, demonstrating time management and dedication.

EDUCATION

Easton Area High School, Easton, PA – Class of 2025 (Graduation: June 9, 2025)

CERTIFICATIONS & REGISTRATIONS

●SORA Security Officer Registration – State of New Jersey (Active)

CAREER OBJECTIVE

Motivated high school graduate seeking opportunities to grow in customer service, retail operations, and security. Passionate about helping people, supporting team success, and building a long-term career while continuing to learn and make her family proud.

ADDITIONAL INFORMATION

●Fluent in English & Spanish

●Passionate about music and self-reflection

●Committed to lifelong learning and new challenges

REFERENCES

Available upon request

Contact this candidate