CHELSEA RIANNA
JAIKARAN
PROFESSIONAL SUMMARY
Driven and meticulous professional with extensive experience as a Clerical
Officer at Unemployment Relief Programme and a Pharmacy Assistant at
Shereen All, Excelled in providing exceptional customer service and
‘maintaining high levels of confidentiality. Demonstrated expertise in
organization and prioritization, significantly enhancing aperational
efficiency, Proven track record of fostering collaborative environments
and achieving results through effective communication and administrative
support. Detall-oriented team player with strong organizational skills
Abllty to handle multiple projects simultaneously with a high degree of
accuracy.
WORK HISTORY
Unemployment Relief Programme - Clerical Officer
‘Chaguanas, Trinidad And Tobago
(05/2023 - Current
* Provided exceptional customer service to both external clients and
Internal staff, addressing inquiries promptly and professionally.
* Developed effective time management skill by prioritizing tasks
according to urgency and importance.
** Provided clerical support to company employees by copying, faxing, and
filing documents.
* Supported management with daily administrative tasks, enabling them
to focus on strategic decisionmaking,
Shereen All - Pharmacy Assistant
CChariirvile Chaguanos
06/2020 - 03/2021
* Kept pharmacy counter and related areas clean, neat and organized,
‘= Answered telephones and provided information about order status,
store hours and pharmacy procedures
* Greeted customers and responded to questions with friendly,
knowledgeable assistance.
‘= Demonstrated professionalism and empathy when handling sensitive
patient situations, preserving confidentiality at al times.
* Assisted pharmacists in maintaining a well-organized and clean
pharmacy environment for optimal workflow,
* Delivered exceptional customer service thraugh active listening skills
and addressing concerns promptty.
* Received deliveries of medication shipments, verifying contents against
inyoices while adhering to proper storage protocols.
‘© Received incoming supplies and stocked in correct locations.
‘= Assisted pharmacy staff with preparing medications and filing orders,
* Supported inventory management, ensuring proper stock levels and
expiration date monitoring for medication safety,
‘© Merchandised over-the-counter goods and rotated stock
‘Facilitated effective communication between team members, fostering
a collaborative work enviranment within the pharmacy,
* Counted and labeled prescriptions with correct item and quantity,
‘© Aided in the reduction of prescription errars by meticulously verifying
patient information and medication details.
CChaguanas Trinidad And Tobago
(68) 738.2219
chelseajatkaran15@gmailcom
SKILLS
Organization and prioritization
Verbal Communication
Scheduling appointments
Filing systems
Documentation And Reporting
Fille and records maintenance
Confidentiality handling,
Typing Speed
Records administration
Positive Attitude
Customer Service
Valid Driver's License
Dedicated Team Player
Fille Organization
Relationship Building
Office Administration
Prioritizing Work
Professional and mature
‘Administrative Support
© Bookkeeping
EDUCATION
2021
Upper Level Educational Institute
CChaguanas
Social Studies
2019
Chaguanas South Secondary
Schoo!
Lange Park, Chaguanas
No Degree
English 8
Principal af Business
Integrated Science
Graphic Design
CERTIFICATIONS
Synergy Training Institute Limited
Life Coaching,
Child & Youth Counseling
Child Psychology
Computer Literacy
First Aid for Pediatrics
Human Resource Management
Office Administration