Experienced Customer Service Professional with 20+ Years
Resume:
.
CAREER OBJECTIVE
Detail-oriented professional with 20+ years’ experience providing
exceptional customer service. I can be relied upon to help your company achieve its goals.
**********@*****.***
Myrtle Beach, SC 29577
.
Experience
Store Associate
REFUEL
MYRTLE BEACH, SC 29577
MARCH 2024 – PRESENT
Customer Service
Cashier
Stock
Train new employees
Mentor
Markdown Specialist
TJX COMPANIES
MARSHALS, MYRTLE BEACH, SC
MARCH 2023 – MARCH 2024
Top markdown associate
Able to perform all duties as well as mentor junior employees
Cashier
Stocking
ROBIN KELLY
.
BackRoom
Flex and organize clearance sections
Sales
JCPENNY, MYRTLE BEACH, SC
NOV 2022 – FEB 2023
Performed sales duties in busy department store including POS, opening, closing, cleaning, stocking, facing, and product knowledge
Operated POS system with 100% accuracy
Restocked shelves and faced products in step with company policy
Collaborated with team members to hit 90+% customer satisfaction.
Passed product knowledge quizzes with 95+ scores Executive Support
General Motors, Detroit, MI
JUN 2006 - AUG 2022
Monitored office supply needs with consistent inventory checks and requisition approvals.
Coordinated office workflow to maximize productivity and labor resources.
Maintained accurate payroll records and submitted data to accounting department for processing.
Provided efficient and courteous service to customers at all times.
Greeted visitors upon arrival and directed guests to appropriate facility locations.
Arranged business trips and handled reservations.
Coordinated executive interviews including arranging the interview schedule with multiple executives. Arranged travel, transfers and lodging as necessary.
Organized meetings and disseminated company information to employees.
Routed phone calls to appropriate recipients and handled internal business correspondence.
Attended industry events and conferences to network with other businesses.
Troubleshot minor problems and reported larger technical issues.
Improved transcripts by correcting grammatical and typographical errors.
Collected, sorted and delivered mail for staff members and customers.
Instructed new employees regarding company policies and job duties.
Arranged meetings and appointments according to staff availability and updated company calendars. Skills
Executive Calendars
Office Management
Appointment Organization
Efficient Service
Office Supplies and Inventory
Staff Meetings
Records Filing
Executive Travel
Office Support
Documentation Support
Drafting Correspondence
Employee Timesheet Processing
Digital Filing
Customer Satisfaction
Mail and Package Distribution
Travel Coordination
Confidence and Drive
Office Equipment Management
Administration and Operations
Education
Associate Degree – Business Admin with concentration In Secretarial Studies - May 2006
\Baker College, Clinton Twp, MI
References available upon request
.
Contact this candidate