Candidate with 20+ Years in Bookkeeping, Payroll, and Customer Support
Resume:
Peggy McCormack
Payroll/Bookkeeper/Data Entry/Customer Relations
Contact
Fordyce, Ar. 71742
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Offering 20+years experience in Customer Service, Technical Support, Data Entry, Logistics, Dispatching, Bookkeeping, GL, HR, and Payroll Services
Education
1972-1976 - Bodcaw High School
Attended 8th through 12th grade
1977-1978 – Nat'l Beauty School
Licensed Cosmetology
1998 – 1999 Texas Technical Institute in Amarillo, Tx. – Studied Professional Trucking Operations (Logistics) - Graduated Top of the Class. Received Certification.
2004 – 2005 The Institute for Biblical Leadership – Certified and Licensed as a Faith Based Counselor
2025 – Present
Intuit Academy
Accounting/Bookkeeping/Tax Preparations.
Key Skills
Leadership
Organization
Detail Oriented
Problem Solver
Teamwork
Experience
2015 – 2025
Working remotely doing printing on mailing labels, check paper, and regular paper. Doing envelope stuffing, and delivering to Post Office.
2013 – 2015
HELPS
Property Manager
Of 3 rentals. Duties included rental contracts, strong relationships with residents, solve problems proactively, and enforce lease agreements with professionalism.
Well-versed in property management using, Microsoft Office, Excel, (AP/AR, and year end reports)
(Multiple Clients)
2010 – 2013 Remote
Luma Transportation Performed administration services, dispatching, data entry, accounting, GL, Journal Entries (as needed), AR/AP, payroll, HR. Reconciliation of financial and month-end.
2010 – 2013 Remote
Triple S Sand Performed various administration duties, most of which were billing and payroll related.
2010 – 2013 Remote
Excite Investment Performed various administration services, most of which were accounting, billing, payroll related.
2010 – 2013 Remote Juan Castaneda – Logistics.
Performed billing, payroll and other administration duties as needed.
2005 – 2010
Medical leave of 5 years with Pancreatic Pancreatitis. Extensive surgeries on Pancreas.
2002 – 2005
Precision Air Seagoville, Tx
Office Manager and
Technician Supervisor
Managed/Coordinated all activities of office personnel, technicians, and customers on day-to-day basis.
Overseen Customer Relations, scheduled maintenance, and new installations Maintained vehicle maintenance and inspections
01/1998– 2002 Multicam, Inc.
Plano, Tx
Technical Support Supervisor (Promoted Position)
Technical Support Supervisor (Promoted Position)
Managed/Coordinated the activities of Field Service/Technical Support employees on day-to-day activities.
Planned/Directed service operations with respect to throughput, cost, quality, efficiency and customer satisfaction.
Overseen/Ensured proper planning and scheduling to meet commitments, considering of personnel, equipment and material availability.
Provided point of contact for internal and external customers regarding product service and warranty issues.
Initiated new product service programs and updates existing service programs to accommodate product design changes.
Organized training classes and schedules
Documented (machine manual, install manual, support related documentation).
Supported customers and distributors both onsite and over the phone. (Domestic and International)
Multicam, Inc. – (Promoted Position)
Technical Support Consultant
Relocated to organize subsidiary branch for company
Organize customer base and technical support
Rebuild customer confidence in company
Technician for all of Florida and Puerto Rico
Multicam, Inc. - Plano, Tx
Technical Support Technician
Support both onsite and by phone.
Installation/Repairs on CNC Routers. (Electrical/Precision Components)
Extensive Travel (Domestic/International)
Communication
Self-motivated with 20+ years of Management and Supervisory experience, strong Customer Relations, Accounting, Bookkeeping, Data Entry and Technical Support.
All built on principles of Self-discipline, solid work ethics, and the belief that the key to success is people.
Contact this candidate