Customer Service Professional with Security & Pharmacy Experience
Resume:
Samia Stover
Customer Service
Lenoir, NC 28645
***********@*****.***
SKILLS
Possess outstanding ability to multi-task while still maintaining accuracy. Excel at partnering and collaborating with others. Operate at a very high level of customer service, ensuring that all clients feel valued. Proficient in oral and written communication. Cash handling.
EXPERIENCE
McCreary Modern, Lenoir - Finisher
AUGUST 2024 - PRESENT
●Spray furniture pieces with stain, sealant and lacquer to complete customer orders
●Hand sand smaller pieces to allow proper staining
●Fit each piece with gliders to make sliding the furniture easier and prevent damage to wood
●Help keep up with inventory by counting merchandise and keeping record
●Wrap loads and prepare for shipping
●Assist with loading trucks with merchandise for shipping
Club Canine, Granite Falls - Lodging Lead
SEPTEMBER 2022 - AUGUST 2024
●Supervised lodge team daily, ensuring weekly directives were complete
●Delegated work flow within team
●Ensuring animal health standards are followed and met
●Responsible for feeding, cleaning, and caring for animals daily
●Responsible for ordering for department
●Responsible for training new employees
●Maintaining excellent customer service to retain and attract new customers
●Maintain a high level of confidentiality while still providing exemplary customer service
Agtac, Lenoir - Security Officer
APRIL 2020 - SEPTEMBER 2022
●Responsible for security and safety of employees
●Contributed to daily and weekly reports for security checks and protocols
●Worked closely with management to ensure safety and security was in compliance
Walgreens, Lenoir - Pharmacy Technician
OCTOBER 2016 - FEBRUARY 2018
●Maintaining high levels of customer service and confidentiality
●Responsible for filling prescriptions accurately and in timely manner
●Accurately unbox new merchandise and stock shelves
●Helping patients at drive through
●Assisting patients with insurance for medications and coverage
EDUCATION
Caldwell Early College High School, Hudson - Diploma
AUGUST 2008 - MAY 2013
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