Administrative & Patient Access Specialist Professional

MELISSA D. BUEHRIG

Sand Springs, OK 918-***-**** **************@*****.*** linkedin.com/in/melissabuehrig PROFESSIONAL SUMMARY

• Experienced facilitator with comprehensive skills and understanding of medical administrative and financial requirements essential to ensuring a smooth and timely experience for patients and staff members.

• Detail-oriented, client-focused administrative professional with comprehensive experience working in high pressure, deadline-driven environments.

• Dependable under high stress work situations. Adaptable to the ever-changing needs of customers & staff.

• Self-motivated, independent, autonomous, and reliable. CORE COMPETENCES AND AREAS OF TECHNICAL EXPERTISE

• Office Administration and Organizational Best Practices

• Medical Billing, Coding, and Terminology

• Data Entry/Data Management/Electronic Health Record (EHR) systems

• Proficient in MS Office360, EPIC, and other medical billing/coding software.

• HIPAA/Patient Confidentiality

• Customer Service and Patient Care

• Exceptional communication and interpersonal skills PROFESSIONAL WORK EXPERIENCE

Patient Access Specialist, Premise Health, Tulsa, OK 2025-Present

• Coordinated patient registration, scheduling, insurance verification, and billing coordination.

• Processed patient referrals, specifically for TD Williamson. Patient Access Coordinator, Ascension St. John, Tulsa, OK 2023-2025

• Coordinated patient registration, scheduling, insurance verification, and billing coordination.

• Processed patient authorizations and referrals, often >30 per week. Merchandiser, Footprint Solutions, Tulsa, OK 2020-2023

• Administered security protocols for the protection and control of stock inventories for various retail establishments throughout NE Oklahoma.

Merchandiser, Hallmark Corporation, Tulsa, OK 2018-2020

• Controlled stocking, straightening, replenishing and tracking of inventory of Hallmark products for various retail establishments throughout NE Oklahoma.

Accounts Receivable - Insurance/Disability, Central States Orthopedics, Tulsa, OK 1995-2003

• Administered the entry and coding of daily charges and payments from customers/insurance companies.

• Filed and categorized claims to insurance companies, and completed subsequent follow-ups.

• Compiled and submitted disability claims for patients.

• Scheduled and screened patient appointments.

• Generated Letters of Medical Necessity.

PROFESSIONAL CERTIFICATIONS AND TRAINING

Medical Billing and Coding Certification – Pending 2020 Community Care College, Tulsa, OK

EDUCATION

Diploma (General Studies) – 3.42 GPA 1989

Charles Page High School, Sand Springs, OK

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