Administrative Support Specialist with Executive Caliber

Jenyl Murdock

Baltimore, MD +1-443-***-****

linkedin.com/in/jenyl-murdock/ ************@*****.***

Administrative Professional

Deliver Organized, Efficient, and Proactive Administrative Support, Ensuring Seamless Operations,

Clear Communication, and Accurate Reporting Across Dynamic Work Environments

Support executives and remote teams by managing daily office operations, coordinating schedules, and streamlining communication to keep initiatives moving efficiently. Improve workflow efficiency through proactive organization, attention to detail, and effective prioritization of tasks. Demonstrate strong time-management and problem-solving skills while balancing competing priorities in fast-paced, dynamic environments. Recognized for professionalism, reliability, and collaborative approach that enhances team productivity and organizational success.

Core Competencies

Office Administration and Scheduling

Travel and Meeting Coordination

Document Preparation and Filing

Microsoft Office Suite

Vendor and Third-Party Communication

Expense Reporting and Approvals

Cross-Functional Team Communication

Organizational and Time-Management Skills

Task Prioritization and Triage

Data Entry and Record Management

Professional Experience

BELL NURSERY, Elkridge, MD

Field Administrative Assistant (Hybrid, Remote) 2021 - 2025

Delivered daily, weekly, and monthly report-outs on key performance metrics, providing actionable insights and enabling data-driven decision-making.

Supported remote workforce of 1K+ employees, ensuring smooth communication, operational consistency, and timely issue resolution across distributed teams.

Managed executive calendars, meetings, and travel logistics, optimizing schedules and improving time efficiency for senior leadership.

Prepared reports, presentations, and correspondence, maintaining accuracy, professionalism, and brand consistency in all deliverables.

Served as the first point of contact for internal and external communications, enhancing responsiveness and fostering positive relationships.

Coordinated communication with third-party partners, strengthening collaboration and supporting seamless operational execution.

MILLENNIUM SPINE, Baltimore, MD

Surgical Vendor 2017 - 2021

Provided onsite training to Surgical Technicians at Mercy Hospital in Baltimore, instructing staff on proper implant-to-tool attachment procedures and aligning practices with established surgical protocols.

Prepared and confirmed appropriate surgical implants for operating room teams, supporting accurate case preparation and uninterrupted surgical procedures.

Managed inventory of surgical equipment, maintaining optimal stock levels and preventing delays in operating room schedules.

Reported and verified accounting information for billing, ensuring accuracy, compliance, and timely financial reconciliation.

SOUTHWEST AIRLINES (HIREGENICS), BWI Airport, Baltimore, MD

Administrative Assistant 2020

Utilized QuickBase daily to manage and track confidential HR documents, including disciplinary actions, maintaining accurate electronic and manual filing for compliance and legal readiness.

Allocated equipment daily to 200+ employees, ensuring operational readiness and minimizing delays in workforce productivity.

Managed sales audits and receipt chain-of-custody, verifying financial accuracy and compliance with company policies.

Performed FAA-regulated flight audits, reviewing manually completed pilot and flight crew paperwork and reconciling data with electronic systems to validate compliance with required audit sampling standards.

READ AND COMPANY ARCHITECTS, Baltimore, MD

Office Administrator 2015 - 2019

Provided administrative support across daily operations, managing calls, ordering supplies, and coordinating “lunch-and-learn” sessions while supporting architects’ continuing education compliance.

Streamlined processes and documentation workflows, eliminating redundancy and improving overall accuracy.

Created Standard Operating Procedure (SOP) for document management, reducing required storage by 25% and improving record accessibility.

Assisted with daily accounting functions, maintaining invoice and payment records and verifying credit card receipts against transaction statements to ensure accuracy.

Education and Professional Development

Bachelor of Science (BS), Computer Systems, Minor: Mathematics, Grove City College, Grove City, PA

Immersive Data Science Bootcamp, Flatiron School, Online

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