Operations, Events, and Admin Manager

Resourceful manager and assistant with broad experience in customer service, team

coordination, and administrative support. Skilled in streamlining operations, enhancing customer satisfaction, and fostering strong client relationships. Known for efficiency, effective task prioritization, and a collaborative approach. Inventory Management

Client Relationship Building

Event Coordination

Customer Service & Communication

Team Leadership

Administrative Support

Process Improvement

Data-Driven Strategic Planning

Cost-Benefit Analysis

Marketing Assistant- The Landing at Augusta Woods

Supported the Marketing and Sales team at a resort-style 55+ retirement community by assisting with tours, outreach, and lead follow-up to help increase occupancy. Created and maintained marketing materials, managed social media and email communication, and organized on-site events and promotions. Helped track CRM leads, coordinated with leadership on special offers, and built positive relationships with residents, families, and local partners to enhance community visibility and engagement. Manager- DINE Catering and Events

Oversee daily operations and staff scheduling to ensure seamless event execution. Coordinate with clients to fulfill event requirements and provide top-tier service. Manage inventory, vendor relations, and team workflows to optimize resource use. Secretary- FunDay Rentals

Processed invoices and tracked client payments.

Maintained a comprehensive booking calendar for multiple team members. Managed customer inquiries, ensuring prompt and professional responses. Mixologist- Prohibition Texas

Conducted daily inventory checks and managed alcohol stock. Memorized and marketed new cocktails, consistently attracting loyal customers. Personal Assistant- Imfamous Records

Organized meetings, managed artist schedules, and coordinated marketing efforts. Digitized records and maintained an organized, efficient workflow.

November 2024 -June 2025

May 2023 - October 2024

OPERATIONS & CLIENT RELATIONS MANAGER

6803 Sandypine Circle

Phone: 713-***-****

Email: ***********@*****.***

Maddyson Ribeiro

PROFESSIONAL EXPERIENCE

KEY COMPETENCIES

July 2023 - February 2024

September 2019 - October 2023

Associate in Fashion Marketing

Lonestar-Tomball

September 2017 - June 2019

June 2025- Present

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