**** ******* ******* ** *** A Houston,Moreno Tx 77075 346-***-**** ********@*****.***
Seeking Front Desk Position
Possess knowledge of medical terminologies, clinical requirements and procedures.
Proficient in handling medical tools, apparatus and equipment, required to conduct several medical tests. Ability to multitask and respond to the needs and pressure situations promptly. High understanding and patience levels that help to ease out the patient's worries and anxieties. Capability to manage and coordinate several activities efficiently. Basic Computer Skills, Typing 40 wpm.
Excellent Interpersonal Skills, Telephone Etiquette, able to demonstrate originality, initiative and ability to adjust to conflicting demands. High self motivation, Fast learner and flexible. Dependable, Cashier training, Customer service experience. 10-key proficient. Experience in electronic medical record systems such as e-
clinicals,Ecw,emma,practice fusion.
Work Experience
Dr.ambani
Obgyn
Dr.Ambani office
7400 fannin st Houston,Tx 77504
Checked in patients in timely manner
Scanned id and insurance cards for new patients
Scanned new patient paperwork to all new patients
Make sure patients were all checked out
Collected co payments
Verified insurance
Explained patients benefits
Front desk/Ma
Bay area metabolic
Checked in patients
Collected co payments
Verified insurance
Scanned new patient paperwork
Filing in patients chart
Answered multi line calls
Joe vs
2024-2025
Prek -12th
Cashier/Customer Service: Joe V’s Smart Shop
5609 Uvalde Rd, Houston, TX 77049 281-***-**** May 2017
- May 2018
• Provided customer service, operated a cash register, maintained a clean work area, priced and organized merchandise.
• Developed ability to work in a fast-paced atmosphere.
• Maintained excellent client relations and developed client rapport.
• Diplomatically resolved customers complaints on as- needed basis.
• Ability to follow instructions well and make decisions with little or no supervision. • Delegated
responsibilities to employees to meet company’s
expectations. • Effectively developed telephone comm
Call center associate
The reserve network
The Reserves Network staffing
Customer service advocate for community health choice call center
09/08/2024-01/06/2025
• Answering calls from Dr office
• Providing the Dr office claim information
• Providing benefit information
• Providing copays/deductibles
References
Jesica- +1-832-***-****
Erika- 281-***-****
Education
North shore senior high school
Graduated in 2015
Other Activities