Operations & Logistics Technician Resume
Resume:
Andres Munoz
La Puente, CA *****
******@*********.***
Work Experience
Operation Support Technician
Din Tai Fung-Industry, CA
September 2022 to Present
• Monitor system performance and uptime to ensure smooth restaurant operations
• Respond quickly to on-site or remote service requests from restaurant staff
• Train employees on proper use of technology systems and best practices
• Coordinate with vendors for repairs, upgrades, or warranty services
• Maintain inventory of tech equipment and order replacements as needed
• Ensure data security and compliance with company and health regulations
• Document support activities, issues resolved, and recurring problems for improvement tracking
• Assist with system upgrades, software rollouts, or opening of new restaurant locations
• Collaborate with operations and management teams to optimize workflow Delivery Driver
HD Supply-Industry, CA
June 2020 to September 2022
Starting in the warehouse, I would find out my route for the day and do a pre-trip on the truck, drive it to the dock and start loading the items while scanning using a handheld device. Once all items are loaded, I drive to all destinations around Los Angeles, Riverside, San Bernardino, Orange counties. Keeping high level of customer service. Pick up returns and bring them back to warehouse. Drive safely, customer service and be back at a timely manner.
Shear Operator/Delivery Driver
Accurate alloys-Irwindale, CA
December 2017 to June 2020
Receive all merchandise, count correct number of metal sheets and strap up, Use forklift and place all merchandise in correct area and on 26’ flatbed truck. Take to various locations in Inland empire, Orange and Los Angeles counties. Shear various metal sheets to various sizes. Warehouse Driver
Hanson Distributors-Azusa, CA
August 2014 to December 2017
Responsibilities
Collect all items from conveyor belt, run all items to designated areas, insert item numbers into computer system, stock items, print out paperwork, drive to several locations to deliver items in box trucks and vans Accomplishments
Delivered all items to their respective locations on time and without any problems Service Advisor
Nissan of Duarte-Duarte, CA
September 2012 to April 2014
Responsibilities
Write up customer repair orders for maintenance and repairs needed, estimate costs of service, keep CSI to maximum, keep customers informed by phone call or email, make follow up appointments, special order parts
Accomplishments
Kept sales per repair order to maximum every month Skills Used
I used my selling skills and great customer service. Service advisor
Pep boys-Burbank, CA
April 2008 to September 2012
Responsibilities
Selling service and tires, gathering vehicle information, giving estimates on repairs, keeping fleet account up to date, cashier, file, email
Accomplishments
Kept fleet account growing to above monthly quotas Skills Used
Used my selling skills and great customer service
Education
General electrician in Electrical
Bassett adult school-La Puente, CA
2015 to 2016
Skills
• Basic math
• Great customer service (10+ years)
• Warehouse management
• Customer service
• Cash register
• Communication skills
• Delivery driver (7 years)
• Order fulfillment
• Delivery driver experience
• Dealership experience
• Heavy lifting
• Driving
• Sales
• E-commerce
• Forklift
• English
Certifications and Licenses
General electrician
July 2016 to Present
Certification for General Electrician
driver's license
Non-CDL Class C
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