Executive Assistant - Operations & Calendar Expert
Resume:
CONTACT
Tampa, FL
LinkedIn:
https://www.linkedin.com/in/ash
ley-a-a76236120/
***********@*****.***
PROFESSIONAL
SUMMARY
Experienced Executive Assistant with
over 18 years of extensive expertise
in managing executive schedules,
coordinating large-scale events, and
optimizing administrative processes.
Proficient in MS Office products, SAP,
and Salesforce. Leveraging these
tools to enhance team collaboration
and operational efficiency. Passionate
about driving organizational success
and fostering career growth through
innovative project administration and
effective communication.
SKILLS
Microsoft Word, Excel,
One Note, Outlook, Front-
Page Editor, PowerPoint,
Publisher, Office 365
QuickBooks, ADP, Visio,
Concur, Workday, SAP,
SharePoint, Zoom, Webex
and Teams, Google Suite
and Smart sheets.
Salesforce
Event/Planning and
Management
Calendar Management
Budgets
Project Management
Time management
Email Management
Process Improvements
ASHLEY ALFONSO
EXECUTIVE ADMINISTRATIVE ASSISTANT
EXPERIENCE
Functional Analyst Mosaic – (Remote)
3/26/25 - Present
Managed executive calendars and coordinated leadership meetings and events.
Developed dashboards and templates to track project status, risks, and milestones.
Created executive presentations and reports using branded layouts.
Led cross-functional meetings to resolve issues and improve processes.
Handled logistics for site visits, trainings, and workshops.
Monitored deadlines, tracked action items, and maintained confidentiality.
Acted as liaison between executives, teams, and external partners.
Used tools like Concur, Workday, Outlook, OneNote and Microsoft Office for data and reporting.
Sr. Executive Administrative Assistant Savista – (Remote) 03/2022 – 11/2024
Supported C-suite executives (CCO, Chief of Staff, CMO and CIO).
Scheduling for global and domestic meetings, ensuring seamless coordination across time zones.
Executive email Management.
Coordinated large-scale events keeping below budget for annual retreats and National Sales Meeting.
Oversaw executive calendars, meeting schedules, and associated travel logistics.
Coordinated executive travel arrangements.
Reconciled executive expenses, ensuring timely submission.
Prepared presentations and reports for executives based on research and data analysis.
Drafted executive email correspondences ensuring effective and clear communication.
Maintained departmental org charts for submission to HR.
Prepared Meeting Materials.
Created and maintained SharePoint sites for accurate collaboration and departmental documentation.
Managed documentation repository migration across different platforms.
Lead weekly team meetings utilizing Salesforce.
Managed submission of new vendors with procurement within Workday.
Executive Administrative Assistant MaxHealth - Tampa, FL –
(Hybrid) 03/2021 – 03/2022
Supported C-suite executives (CEO, CFO, COO) and their teams by managing complex calendars and coordinating meetings, schedules, agendas, and follow-ups across multiple time zones.
Led facility improvements in collaboration with Facilities team.
Drafted email correspondence on behalf of executives, ensuring effective communication and follow-ups.
Updated department org charts for the HR team.
Prepared meeting materials.
Captured meeting notes and follow-ups.
Arranged travel logistics and completed expense reports.
Coordinated catering requests for various meetings and departmental events.
Created SharePoint sites for tracking of newly acquired clinics. Executive Administrative Assistant Centene formally WellCare - Tampa, FL – (Remote)
05/2019 – 03/2022
Provide various duties to support the VP, Provider Operations, VP, Configuration/EDI/Credentialing and their teams
Managed highly changeable and fluid executive calendars.
Email Management.
Create email correspondence on behalf of executives
Prepare meeting materials.
Transcribe documents and meeting minutes
Submission of forms for new hire personnel and organizational changes.
Communicate open positions and associate promotions.
Coordinate scheduling and assist with the Admin2Admin committee, along with Hosting B-Weekly Calls
Arrange travel logistics and complete expense reports in compliance with WellCare's Travel and Expense policies
Coordinate the Tampa International Business Center facility improvements and maintenance with WellCare's facility department
Restructured administrative collaboration team to provide career development which increased attendance by more than 250%
Creating and Migrating SharePoint sites to coordinate the transition from the acquisition
Planned and executed an event for 1400 people on time and under budget
Sr. Executive Administrative Assistant CareCentrix - Tampa, FL 10/2010 - 01/2019
Maintained calendars, travel reservations, expense reports, meeting planning, catering, conference room booking, video conference set-up when needed for the SVP of Operations, Chief of Staff, Vice President of Operations, Vice President of Operations Effectiveness, and AVP of Operations along with their direct reports and teams
Prepared reports and perform record keeping activities as assigned
Coordinated timeframes, production and administration projects within specified departments.
Reviewed/prepared/composed correspondence/memorandums for the department management and staff.
Prepare Meeting Materials.
Scheduled appointments and meetings with department/company management/staff and customers as directed
Coordinated Executive Travel.
Supported local office of approximately 850 employees which includes managing the relationship with the property management company, tend to any facility issues, work with staff across departments to organize yearly fire and tornado drills with local fire officials for safety drills, and maintain seating chart for VP of Real Estate.
Maintained/updated project records and department files, onboarding and off-boarding of associates
Adhered to and participated in Company's mandatory HIPAA privacy program / practices and Business Ethics and Compliance programs / practices, including Utilization Management and URAC standards
Member of the Voice of the Employee Committee which organized fun events for the company.
Planned and delivered successfully multiple projects for facilities management.
Organized and executed an annual multiple day Medical Management meeting.
EDUCATION
High School Diploma
H.B Plant High School
ACHIEVEMENTS
Torch of Excellence Awarded 2024
Living our Values Award 2019
.
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