Technical Project Manager with 10+ Years Experience

MANINDER SINGH

TECHNICAL PROJECT MANAGER

Phone: +91-820******* Email: ****************@*****.*** Location: Jaipur, Rajasthan LinkedIn:www.linkedin.com/in/maninderpratapsingh

PROFESSIONAL SUMMARY

Results-driven Technical Project Manager with 10+ years of experience delivering 50+ digital transformation projects across web development, mobile applications, and enterprise software solutions. Proven track record of managing cross-functional teams, coordinating complex technical deliverables, and ensuring on-time, within-budget project execution. Expertise in bridging business requirements with technical implementation, managing stakeholder expectations, and driving project success in fast-paced IT environments. Strong background in client relationship management, resource allocation, and agile methodologies across B2B, EdTech, and IT services sectors.

KEY COMPETENCIES

Project Management & Delivery

• End-to-End Project Lifecycle Management (Initiation to Closure)

• Agile/Scrum & Waterfall Methodologies

• Resource Planning & Allocation

• Budget Management & Cost Control

• Risk Management & Mitigation

• Sprint Planning & Retrospectives

• Quality Assurance Oversight

• Kanban & Backlog Grooming

Technical Coordination

• Requirements Analysis & Documentation

• Technical Specifications Translation

• Cross-Functional Team Coordination (Design, Dev, QA)

• Vendor & Third-Party Management

• Technology Stack Understanding (Web, Mobile, Cloud)

• Software Development Lifecycle (SDLC)

• API Integration & CI/CD Understanding

• User Stories & Acceptance Criteria

Stakeholder & Client Management

• Client Requirement Gathering & Analysis

• Stakeholder Communication & Reporting

• Expectation Management

• Change Management

• Conflict Resolution

• Executive Presentations & Status Reporting

Tools & Methodologies

• Project Management: Jira, Confluence, Asana, Trello, MS Project, Monday.com

• Collaboration: Slack, Microsoft Teams, Zoom, Notion

• Documentation: Confluence, MS Office Suite, Google Workspace

• Methodologies: Agile, Scrum, Kanban, Waterfall

• Analytics: Google Analytics, Basic SQL, Excel, Project Dashboards

• Bug Tracking: Bugasura, Jira Service Desk

PROFESSIONAL EXPERIENCE

Technical Project Manager Digital Solutions

Gosotek Technology Pvt. Ltd., Jaipur August 2023 – Present Manage concurrent delivery of enterprise-level web and mobile application projects, coordinating cross-functional teams of 10-15 members including developers, designers, and QA engineers.

Key Responsibilities & Achievements:

• Successfully delivered 15+ digital projects (websites, mobile apps, custom software) with 95% on-time delivery rate and zero budget overruns.

• Managed end-to-end project lifecycle from requirement gathering to UAT, deployment, and post-launch support using Jira and Confluence for tracking.

• Coordinated technical teams across design, frontend/backend development, QA, and DevOps functions.

• Reduced average project delivery time by 20% through process optimization, agile sprint implementation, and Kanban workflow optimization.

• Maintained sprint velocity tracking and burn-down charts to ensure predictable delivery timelines.

• Acted as primary point of contact for 8+ concurrent client accounts, conducting requirement workshops and translating business needs into technical specifications.

• Conducted regular sprint reviews, demos, and status meetings with stakeholders to ensure alignment and manage expectations.

• Maintained 100% client retention rate through proactive communication and issue resolution.

• Prepared detailed project documentation including scope, timelines, resource plans, risk registers, and technical debt assessments.

• Managed resource allocation across multiple projects, optimizing team utilization to 85%+ efficiency.

• Created and monitored project budgets ranging from 2L to 15L, ensuring cost control and profitability.

• Identified and mitigated project risks through proactive planning and contingency management.

• Implemented change request processes that reduced scope creep by 30%.

• Facilitated sprint retrospectives to continuously improve team performance and delivery processes.

Platform Manager – Digital Operations & Projects

Learn and Prep (EdTech Platform), Kota January 2021 – July 2023 Led digital platform management and project coordination for education technology platform, overseeing website operations, content delivery systems, and multi-channel digital presence.

Key Responsibilities & Achievements:

• Managed complete digital ecosystem including website infrastructure, mobile app coordination, and content management system (CMS).

• Scaled YouTube platform from zero to 50,000+ subscribers through strategic content planning, technical optimization, and cross-platform integration.

• Coordinated with development teams for platform enhancements, bug fixes, and feature rollouts using agile sprints.

• Implemented analytics tracking and reporting dashboards to monitor platform performance and user engagement.

• Managed product backlog prioritization and coordinated with stakeholders on feature roadmap.

• Led cross-functional team of 12 members including content creators, social media managers, and technical support staff.

• Managed content production pipeline from planning to publishing across web, YouTube, Instagram, and Facebook.

• Coordinated with external vendors for video production, graphic design, and paid advertising campaigns.

• Established project workflows and SOPs that improved team productivity by 40%.

• Conducted weekly sprint planning and retrospectives to optimize team efficiency.

• Liaised with technical teams to resolve platform issues, implement new features, and optimize user experience.

• Managed platform migration and upgrades with minimal downtime (<2 hours).

• Coordinated A/B testing initiatives for landing pages and content formats to improve conversion rates.

• Worked with development teams on API integrations and third-party service implementations.

Project Administrator Client Solutions

Gosotek Technology Pvt. Ltd., Kota June 2020 – December 2021 Coordinated digital project delivery including website development, mobile applications, and integrated marketing campaigns for B2B and B2C clients. Key Responsibilities & Achievements:

• Managed 20+ client projects simultaneously, coordinating between sales, creative, development, and QA teams.

• Gathered and documented client requirements, translating business objectives into technical briefs, user stories, and design specifications.

• Created project schedules, tracked milestones using project management tools, and ensured deliverable quality met client expectations.

• Conducted daily standups and weekly sprint planning meetings with technical and creative teams.

• Achieved 90% client satisfaction score through effective communication and timely issue resolution.

• Maintained project documentation including functional specifications, acceptance criteria, and deployment checklists.

Project Coordinator – Digital Solutions & Client Delivery KSW Technology Pvt. Ltd., Navi Mumbai August 2017 – April 2020 Managed client acquisition, requirement analysis, and project coordination for web development, mobile app development, and digital marketing projects across real estate, food

& beverage, and retail sectors.

Key Responsibilities & Achievements:

• Successfully coordinated 50+ web and mobile development projects from initiation to deployment.

• Managed project budgets ranging from 1L to 10L with zero cost overruns.

• Acted as liaison between clients and technical teams (developers, designers, QA) to ensure requirement clarity and proper backlog prioritization.

• Prepared project proposals, timelines, resource allocation plans, and risk mitigation strategies.

• Maintained project documentation including functional specifications, test cases, deployment checklists, and API documentation.

• Conducted project retrospectives to identify improvement areas and implement best practices.

• Coordinated UAT sessions and managed defect tracking through resolution. Technical Trainer & Program Manager

World Tech Pvt. Ltd., Jaipur & Navi Mumbai July 2015 – June 2017 Designed and managed technical training programs in embedded systems and industrial automation, coordinating delivery at premier engineering institutions including NITs and IITs across India.

Key Responsibilities & Achievements:

• Managed government-sponsored training program (Surya-Mitra) with 30-student capacity, overseeing curriculum development, trainer coordination, and certification processes.

• Coordinated training delivery at 15+ engineering colleges and polytechnic institutions across India.

• Developed training schedules, managed logistics, and ensured program quality standards.

• Successfully trained 200+ students with 85% placement success rate.

• Created comprehensive training documentation and assessment frameworks.

• Managed program budgets and resource allocation for multi-city training initiatives. NOTABLE PROJECTS

EdTech Platform Digital Transformation Learn and Prep 2021-2023

• Led digital transformation initiative growing user base from Zero to 50,000+ subscribers.

• Managed cross-functional team of 12 across content, development, and marketing.

• Implemented analytics framework improving content conversion by 40%.

• Tech Stack: CMS (WordPress), YouTube API, Google Analytics, Mobile apps

(Android/iOS).

• Coordinated agile sprints with 2-week cycles, maintaining consistent velocity of 25- 30 story points.

Enterprise B2B Software Delivery Gosotek Technology 2023-Present

• Delivered 15+ B2B web/mobile applications for clients across FMCG, real estate, retail.

• Coordinated teams of 10-15 (developers, designers, QA) using Agile/Scrum methodology.

• Reduced delivery time 20% through sprint optimization and process improvement.

• Managed budgets 2L-15L with 100% on-time, within-budget delivery.

• Tools used: Jira, Confluence, Slack, MS Project, Bugasura for bug tracking. Multi-Platform Digital Integration KSW Technology 2017-2020

• Coordinated 50+ web and mobile development projects across diverse industries.

• Managed full project lifecycle including requirements, development, QA, and deployment.

• Implemented standardized project documentation templates reducing onboarding time by 35%.

• Achieved zero cost overruns through rigorous budget tracking and risk management. EDUCATION

Bachelor of Technology (B.Tech) – Electronics & Telecommunication Engineering Rajasthan Technical University, Kota 2011-2015

Relevant Coursework: AI for Business Professionals, Project Management CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

Completed:

• AI for Business Professionals Certificate – HP-Life https://www.life-global.org/certificate/d1523ba7-f5d4-4aa3-83b5-f24f2a81298e

• Agile Project Management Certificate –

https://www.life-global.org/certificate/63c24ee5-058f-46c3-9610-19bb7cf151b1 Completed:

• Agile & Scrum Methodologies – Applied across 15+ projects (2023-Present)

• Technical Project Management – 10+ years hands-on experience

• Digital Project Management – Practical implementation (2020-Present) TECHNICAL PROFICIENCY

Project Management & Collaboration:

• Tools: Jira, Confluence, Asana, Trello, MS Project, Monday.com, Slack, Microsoft Teams, Zoom, Notion

• Methodologies: Agile/Scrum (Sprint Planning, Daily Standups, Retrospectives, Backlog Grooming), Kanban, Waterfall

Technical Understanding:

• Web Technologies: HTML, CSS, JavaScript (basics), REST APIs, JSON

• Mobile Development: Android/iOS development lifecycle, App store deployment processes

• Cloud Platforms: AWS, Azure (basics), CI/CD pipelines, DevOps coordination

• Databases: MySQL (basics), Database design concepts, API integrations Analytics & Reporting:

• Google Analytics, Mixpanel (user behavior tracking), Excel/Google Sheets (Pivot tables, dashboards)

• Project metrics: Burn-down charts, Velocity tracking, KPI reporting, Budget variance analysis

• Basic SQL for data queries and reporting

• A/B testing coordination and results analysis

Design & QA Tools:

• Design: Figma, Canva (for design review and feedback)

• Testing: Bug tracking (Bugasura, Jira), UAT coordination, Test case management

• Quality: Code review coordination, Acceptance testing, Regression testing oversight KEY ACHIEVEMENTS

• Successfully delivered 50+ digital projects across web, mobile, and enterprise software with 95% on-time completion rate.

• Managed project portfolios worth 50L+ annually with zero budget overruns across 5 years.

• Built and led cross-functional teams of up to 15 members across technical and creative functions.

• Scaled digital platform user base from zero to 50,000+ through strategic planning and agile execution.

• Achieved 100% client retention rate through effective stakeholder management and proactive communication.

• Reduced average project delivery time by 20% through agile implementation, sprint optimization, and process improvement.

• Trained and mentored 200+ technical professionals with 85% placement success rate.

• Implemented standardized project workflows improving team productivity by 40%.

• Reduced scope creep by 30% through robust change management processes. ADDITIONAL INFORMATION

• Languages: English (Professional Working Proficiency), Hindi (Native)

• Industries Served: IT Services, EdTech, E-commerce, FMCG, Real Estate, Industrial Automation

• Notice Period: 30 days (negotiable for the right opportunity)

• Relocation: Open to Bangalore, Pune, Gurgaon, Hyderabad, Mumbai, Delhi NCR, Indore

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