Data Entry Specialist with 25+ Years Administrative Expertise

Davis Hanna

**********@*****.*** ***** Trent Street, San Antonio, TX 78232 (210-***-*****

Summary

Dynamic administrative professional with over 25 years of experience in providing exceptional support across multiple industries. Proven expertise in managing executive calendars, facilitating board meetings an enhancing operational efficiency. Developed and managed budgets while coordinating training programs for executive assistants. Recognized for fostering high levels of customer satisfaction and maintaining confidentiality. Eager to leverage skills and experience at a forward-thinking organization.

Work Experience

Concierge / Administrative Assistant / Move-in Coordinator / Sales

Franklin Park Sonterra, San Antonio, TX 03/2011 – 01/2026

Cultivated a comprehensive understanding of Franklin Park Sonterra’s offering, highlighting unique features that set the community apart from competitors

Demonstrated exemplary performance consistently, setting a benchmark for colleague

Exhibited self-motivation and independence in achieving goals

Ensured confidentiality of resident information rigorously

Assessed residents’ expectations to enhance customer satisfaction levels

Leveraged strong computer, analytical communication, and problem-solving skills to enhance operations

Maintained a detailed-oriented approach with exceptional time management and organizational skills

Displayed high energy and persistence as a self-starter with excellent written and oral communication skills

Senior Executive Assistant

Air Force Villages, Inc. / Blue Skies of Texas, San Antonio, TX 01/2010 – 10/2019

Provided senior-level administrative support to the President/CEO and the Board of Trustees including:

Facilitated bi-annual satisfaction surveys for residents and employees across fie corporations

Planned and executed the Annual Board of Directors’ Meeting, coordinating schedules for the Air Force Chief of Staff and Officers’ Spouses’ Clubs globally along with supporting activities for the weeklong event

Composed agendas, presentations, and Minutes for multiple Board meetings throughout the year while assisting the Executive Core with the Board activities

Developed and managed the budget for Air Force Villages, Inc.

Orchestrated social events aimed at team building among various functional areas across the company

Coordinated training and development programs designed to enhance executive assistants’ capabilities

Oversaw the executive calendar, managing departmental meetings including logistics related to meeting space, timings, and attendee communications

Arranged travel accommodations including airline, hotel, and ground transportation

Executive Assistant

North East Independent School District, San Antonio, TX 06/2000 – 07/2008

Assisted the Superintendent directly and:

Ensured visitors were welcomed in a professional office environment

Reviewed incoming communications and directed them to the appropriate Associate Superintendent for action

Established and maintained office files in compliance with record retention requirements

Branch Claims Leader

Employee Benefits Inc., San Antonio, TX 05/1998 – 06/2000

Supervised a team of up to 16 support personnel

Directed claims processing, prepared reports and conducted reviews/investigations of workers’ compensation claims

Education

Associates of Arts, St. Mary’s College, Raleigh, NC

Katharine Gibbs Business School, Boston, MA

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