CONTACT
Address: Haines City, FL *****
Phone: 386-***-****
Email: *******@*****.***
SKILLS
PROFESSIONAL SUMMARY
Detail-oriented professional with extensive experience in forklift operation, warehouse logistics, and customer service. Proven ability to maintain accurate records, ensure safety compliance, and support team efficiency. Eager to leverage skills in a Forklift Operator/Receiver role to contribute to a dynamic and fast-paced environment. EXPERIENCE
Team Member, 11/2025 to Present
Tractor Supply Company - Lake Wales, FL
Team Receiver, 02/2025 to 11/2025
Tractor Supply Company - Lake City, FL
Utilized Forklift on daily basis to unload incoming freight and feed.
Warehouse Forklift Operator, 10/2021 to 02/2024
Bluelinx - Lake City, FL
MICHAEL Forklift Operator/ Receiver BASS
• Positive attitude
• Teamwork and collaboration
• Problem-solving
• Forklift operation
• Loading and unloading
• Warehouse operations
• Equipment installation
• Hardware and software installation
• Order fulfillment
• Shipping and logistics
• Customer service
Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
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Communicated effectively with customers, supervisors, and team members.
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Performed opening and closing duties, including store cleaning and restocking.
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Maintained a clean working environment by adhering strictly to sanitation guidelines at all time
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Utilized forklift operations to transport large boxes or pallets between storage areas.
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Maintained accurate records of all received items, including tracking numbers.
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Operated computers and software programs effectively while performing data entry tasks.
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Tracked shipments from vendors using online tools such as UPS or FedEx tracking systems.
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Assisted in training new team members on proper
procedures related to shipping and receiving.
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Organized warehouse shelves in an orderly fashion
according to item size or type.
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Organized warehouse space according to company
specifications for efficient retrieval of goods when
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Delivery Coordinator, 10/2019 to 10/2021
Home Depot - Lake City, FL
Field Service Technician, 07/1998 to 07/2018
Frontier Communications - Haines City, FL
US Army Soldier, 08/1987 to 06/1991
US ARMY - Ft Hood, TX
needed.
Provided support during peak seasons by working
extended hours as required by business needs.
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Assisted with cycle counts and physical inventories as requested by management.
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Received incoming shipments in accordance with
established processes while verifying contents against shipping documents.
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Delivered products between loading docks, storage areas and production areas within the facility.
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Inspected equipment prior to each use for any
mechanical or operational issues, ensuring proper
functioning before use.
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Followed safety protocols and regulations for operating a forklift.
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Monitored shipment statuses using tracking systems to provide timely updates on the status of orders.
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Developed strong relationships with internal departments to ensure successful completion of tasks related to delivery coordination.
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Provided superior customer service by responding
promptly to inquiries regarding delivery schedules or changes in orders.
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Organized the loading and unloading of goods onto
vehicles in an efficient manner while adhering to health and safety regulations.
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• Fiber Optic Field Tech
Performed maintenance and troubleshooting to resolve related issues.
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Attended training classes to stay current on new and existing services.
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Built and maintained customer relationships by
understanding operations and instilling confidence.
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Resolved customer issues quickly by troubleshooting hardware and software issues remotely or on-site.
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Utilized advanced technical skills to diagnose and resolve customer issues, resulting in increased customer
satisfaction.
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Maintained accurate records of service calls, repairs and installations.
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Employed superior problem solving skills when faced with complex challenges during missions.
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EDUCATION
June 1985
Haines City Sr High - Haines City
VOLUNTEER EXPERIENCE
Volunteer Firefighter, 07/1990 to 12/1994
Davenport Fire Department - Davenport, FL
Trained on the use of small arms and crew-served
weapons, as well as tactical movement and combat
operations.
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Mentored junior Soldiers on core values such as
discipline, respect, integrity, and honor.
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Participated in a variety of joint service training exercises to enhance teamwork and combat readiness.
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• MOS 54B Chemical Operations Specialist/ Unit Armorer.
• Battalion Supply Clerk
Participated in drills and training sessions designed to improve firefighter proficiency levels.
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Responded promptly to emergency calls from dispatch centers.
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Provided efficient communication with team members during critical incidents.
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Practiced emergency medical response procedures, such as CPR and First Aid, to assist injured personnel.
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Demonstrated leadership skills in coordinating firefighting efforts with other volunteer firefighters.
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