Tamarian Strong
Flora, MS *****
*********@*****.***
Professional Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Work Experience
Physical Therapist
Kindred Home Health-Morton, MS
October 2009 to May 2020
· Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
· Improved patient mobility by developing personalized treatment plans and monitoring progress.
· Recorded patient prognosis, treatment, and responses into reports and patient charts.
· Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.
· Collaborated with multidisciplinary teams to develop comprehensive care plans for optimal patient outcomes.
· Optimized clinic efficiency by managing schedules, prioritizing cases based on urgency, and delegating tasks among staff members.
· Supervised clinical students, certified and licensed assistants, technicians, and volunteers.
· Increased clinic revenue by consistently maintaining high level of patient retention and satisfaction.
· Streamlined documentation processes to ensure accurate and timely completion of evaluations, progress notes, and discharge summaries.
· Tested and measured patients' strength, motor development and function, sensory perception, functional capacity and respiratory and circulatory efficiency. Shipping and Receiving Clerk
Walmart- Franklin, TN
January 2008 to December 2008
· Reduced shipping and receiving errors through meticulous inspection of packages and double-checking labels.
· Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
· Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
· Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
· Used pallet jacks, forklifts, and dollies to load and unloaded goods from trucks and containers.
· Improved inventory management with precise record-keeping of incoming and outgoing shipments.
· Processed required paperwork to expedite handling of shipped and received goods. Customer Service Representative
West Telecommunications- Baton Rouge, LA
September 2001 to April 2005
· Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
· Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
· Investigated and resolved customer inquiries and complaints quickly.
· Educated customers about billing, payment processing and support policies and procedures.
· Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
· Maintained up-to-date knowledge of product and service changes.
· Responded to customer requests for products, services, and company information. Education
Physical Therapy (Doctoral)
Tennessee State University-Nashville, TN
May 2009 to May 2009
Biology (Bachelor of Science)
Southern University And A&M College-Baton Rouge, LA May 2005 to May 2005
High School Diploma
Madison Central High School-Madison, MS
May 2000 to May 2000
Skills
• Collaborate with healthcare professionals
• Sales
• Adaptability
• Phone etiquette
• Customer service
• Forklift
• Administrative support
• Managing patient records
• Healthcare referral management
• Healthcare claims management
• Product knowledge
• Typing
• Communication skills
• Clinical documentation
• Customer relationship management