Banking & Customer Service Professional in UAE

RESUME

Annie Bibiana Fernandes

UAE ( Abudhabi )

Contact No: 056******* 055*******

Email id: ************@*****.***

Objective: Develop core competencies by acquiring skills and apply them efficiently to exceed expectations at workplace.

ACADEMIC QUALIFICATION;

Passed H.S.C. Examination in March 2006

Passed S.S.C. Examination in March 2004

Diploma In Air Cargo Management Course

COMPUTER BACK GROUND:

Very well versed with Microsoft Excel, Microsoft Word. and Power Point. Passed course with Tally 9.0 in the year 2008.

( U.A.F. Experience

1 Currently working for Finmart Financial services 2 Worked for Innovation Employment Services ( Emirates NBD ) from 23rd March 2022 to 1st April 2024 as a Sales officer

3 Worked for M&M Marketing Service ( Mashreq Bank ) from Feb 2021-Feb 2022 As a Telesales Representative

4 Worked for ADCB Bank from May 2017- June 2018 ( Direct Sales ) Multiproduct Account opening, Credit Card, Personal Loan and Insurance as a Relationship Officer

5 Worked for Alliance Insurance as an Insurance Agent from Feb 2016- March

2017

6 Worked for Citi Bank as a Senior Sales Representative from Nov 2014 - May

2015

7 Worked for Credit Link Marketing Management UAE ( Mashreq Bank Emirates

NBD ) from August 2012 till September 2014 Started as a TeleSales Representative, was later Promoted as an ATL ( Assistant Team Leader where I was handling a team of 8 girls into Telesales ) WORK EXPERIENCE: INDIA

Started my career with Promotions for Cadbury and Nestle after my S.S.C. Which I continued till my SYB.com

Promotion for Cadbury 8 nestle

Promote Cadbury and Nestle Products at various super markets & malls Encourage Walking customers to buy our Products.

To name few super markets where we did Promotions for more than 2 1/2

Years were .Food Bazar, Haiko, Dmart, Shoppers stop, Hyper City, Inorbit mall, Infinity mall, Oberoi Mall, High Street Phoenix, Atria Millenium Mall

, Growel 101 mall, Metro Junction Mall, R City Mall . Datacomp Web Technologies Pvt ltd June 2008- Feb 2010 Worked for I year as a telemarketing executive Later was promoted as an

Business Development Officer .

.SeIIing Software to LIC Agents

Briefing them about the Software on phone and then continuing it till the deal gets closed on Phone .

Call up clients fix their appointments with the Business Development Managers

Set up a Help desk where there were Seminars for LIC Agents Sailor Today [ International Shipping Magazine I April 2010-0ct 2010

Worked for 6 Months as Business Development Associate and Receptionist

Calling up clients to brand their products in our Magazeine Our various clients where from Shipping Industry to name few of them The Great EasternShippingCo Ltd

Maersk Global Service Centres Private Limited

Pratibha Shipping Company Limited. Mumbai

Pvt Ltd

• Varun Shipping Co Ltd

• Tolani Shipping Co Ltd

• Apeejay Shipping Ltd Essar Shipping Ports

Five Star Marine Services

• Indian Register Shipping (Ho)

• Maritime Training Institute

• ABS Pacific - Mumbai

Indian Management Institute

Worked with 'Indian Management Institute' as a (Senior Councilor), from Nov 2010 February 2012 .

Calling up working Professionals for MBA & BBA .courses Attending walking students and counseling them on entire course Organizing Helpdesk in various companies & various Degree colleges Calling Hr's ofvarious company and fixing up appointments for corporate tie ups

Organizing seminars in various companies with seniors Briefing the students on the entire course & taking Admissions PERSONAL INFORMATION:

Date of Birth Dec 1986

Marital Status :Married

Age: 37 Years

Gender: Female

Nationality: Indian

Cast : Roman Catholic

Language Known : Konkani., English, Marathi, Hindi Passport Details

Passport no : V2898184

Date of Issue : 01/08/2022

Date of Expiry : 31/07/2023

Place of Issue : Abudhabi

Type of Visa Husband

Sponsorship

Date of Expiry : 05/10/2025

HOBBLES

Visiting New Places

Enjoying Music's, Singing

Participating in Church activities

Spending time with family and friends

Having Pet Birds

Annie Bibiana Fernandes

Contact this candidate