Medical Assistant with Reception Experience and CNA Training

*** *. **** *** ***. *, MONROVIA, US, ***** •

**************@*****.*** • 626-***-****

RASHELLE SUAREZ

Medical Assistant

EMPLOYMENT HISTORY

MEDICAL ASSISTANT Dec 2022 - Mar 2023

Advanced Acupuncture Duarte, CA

RECEPTIONIST Aug 2021 - Feb 2022

Cornerstone Montgomery Silver Spring, MD

• Answered multiple calls, messages, emails

• Scheduled clients for appointments

• Checked patients' insurance

• Organized clients' charts for doctor

DIETARY AIDE Sep 2020 - Apr 2021

Holy Cross Hospital Germantown, MD

• Prepared trays and dietary diagram for the patients

• Distributed the food trays to patients

• Helped with stocking, cleaning, and washing trays CERTIFIED NURSE ASSISTANT Jun 2015 - Sep 2015

Sidney Regional Hospital Sidney, NE

• Attended and completed classes provided by the hospital to become a CNA

• Interacted daily with the residents of the hospital and assisted them with their daily activities such as dining, clothing, and exercising

• Maintained a positive atmosphere by providing them with superb customer service skills and always being timely

• Efficiently problem-solved when there were shortages of employees to work shifts MEDICAL ASSISTANT/RECEPTIONIST Nov 2023 - Jun 2025 Dr. Suzy Liu Cardiologist and Electrophysiology Monrovia CA EDUCATION

HIGH SCHOOL DIPLOMA Aug 2009 - May 2012

Mountain View High School Loveland, CO

MEDICAL ASSISTANT CERTIFICATE Jun 2023

Monrovia Adult School Monrovia, CA

Escorted patients to rooms, ensuring timely flow and patient comfort. Assisted patients with a warm approach, fostering a welcoming environment that enhanced patient comfort and trust. Streamlined patient intake processes, reducing wait times and improving overall patient satisfaction during visits. Maintained accurate patient records and administered vital checks, ensuring compliance with healthcare standards and enhancing care quality.

Coordinated closely with physicians to prepare examination rooms, ensuring readiness and efficiency for patient consultations.

Provided compassionate patient care by addressing inquiries, ensuring a welcoming environment that fostered trust and comfort.

Streamlined patient scheduling processes, enhancing appointment efficiency and reducing wait times, leading to improved patient satisfaction.

Coordinated with medical staff to maintain accurate patient records, ensuring seamless communication and contributing to better clinical outcomes.

Assisted in monitoring patient vitals and documenting changes, facilitating timely interventions and enhancing overall care quality.

SKILLS

Problem Solving (Experienced), Creative, Computer Skills (Experienced), Customer Service (Expert), Active Listening (Experienced), Communication (Experienced), BLS, CPR, Patient Care (Experienced), Medical Records (Experienced), Vital Signs (Experienced), Scheduling, Data Entry, Conflict Resolution. LANGUAGES

English (Native), Spanish (Highly proficient).

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