People-Driven Office/Operations Professional
Resume:
Linnette Reno
*** ** **** ***, **********, *****, TN (US)
************@*****.***
Professional Summary
l am very much a people person. My office skills are accurate and well experienced. I am a thinker and problem solver. If I cant find the answer I will find someone who can. My phone skills are very good I am accustomed to working with people. I put my all into any job I take one and when I have accomplished my goal for that task I am ready for the next one.
Employment History
i am the last to sign off on a unit before our customers arrive. I ensure that the units have been clean perfectly that all amenities are in the unit. That everything is stocked and ready for our customers. When there is an issue I go with management or on my own to the customer find out the issue and find a solution. Part of my job is to fill in for the Manager or Assistant Manager if one or both are not on property. i schedule the staff, I am the go between from our department to the front desk. I handle and resolve any issues that arise during this time. Inspector, Exploria Resorts . Gatlinburg, Tennessee Aug. 2022 - Present
My role here was making sure that the reservations we complete. I put in all data, answered the phones. I was hands on with all the customers. I was responable for the housekeeping schedule. Tracking all money in and out, as well as paying the bills and handling a small payroll. I managed all aspect of the property.
Office Management, Wa Floy Mountain Retreat. Gatlinburg, Tennessee
Jun. 2007 - May. 2015
Data Entra
Answering and Making Business calls
Customer Service Problem Solving
Organizational
Scheduleing
Skills
Education
Roane State Community College, Harriman, Tennessee Criminal Justace, Jan. 2003
Tennessee School of Technology, Harrinan, Tennessee Certified Nurses Assistant, Feb. 2000
Roane State Community College, Harriman, Tennessee GED, Jan. 1994
Northeastern Community College, Rainsville, Alabama Business
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