Operations & Project Coordinator - HR, Procurement, & Logistics Expert
Resume:
A’Johnique Elam
*********.********@*****.***
Authorized to work in the US for any employer
Professional Summary
Dynamic and detail-oriented professional with 6+ years of managerial and project coordination experience across logistics, procurement, and HR. Skilled in remote team leadership, ERP systems, and quote-to-cash processes. Adept at driving operational efficiency, managing billing cycles, and delivering exceptional client service. Key Skills
• Project Coordination & Procurement
• Quote-to-Cash (QTC) Processes
• ERP & Database Management
• Invoicing & Billing Compliance
• Hiring, Talent Acquisition & Onboarding
• Customer Service & Client Management
• Microsoft Word, Excel, PowerPoint
• CPR/First Aid Certified
Professional Experience
Project Coordinator / Procurement Specialist — Cleveland, OH Jan 2024 – Present
– Managed customer projects and billing cycles using ERP systems.
– Issued accurate invoices and ensured compliance with industry regulations.
– Processed change orders and tracked revenue/cost alignment.
– Partnered with cross-functional teams to improve workflow efficiency. Hiring Manager / Talent Acquisition Specialist — Cleveland Logistics Co., OH
– Hired and onboarded 200+ employees while ensuring EEO compliance.
– Oversaw recruitment processes from job postings to background checks.
– Streamlined hiring events and reporting systems to meet staffing needs. Logistics Specialist / Dispatcher — Cleveland Logistics, OH
– Coordinated delivery operations and resolved real-time driver issues.
– Provided customer updates and managed loadout logistics.
– Maintained accurate reporting for compliance and efficiency. Program Coordinator — The MENTOR Network, Highland Heights, OH
– Directed programs for 25+ individuals with developmental disabilities.
– Managed payroll, scheduling, and staff training.
– Facilitated community integration and compliance with care standards. References
Available upon request.
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