TRISHA VICO
Montclair Ca. *****
**********.**@*****.***
Experienced professional with a background in managing shipping/receiving operations, ensuring timely and accurate delivery, providing excellent customer service, and optimizing efficiency through strategic planning and team supervision. Work Experience
Retail Sales Representative
Sas Retail (August 2023 - April 2024)
● Assist in maintaining a clean and organized store environment • Promote and upsell products to customers
● Stock shelves and merchandise products
● Work collaboratively with team members to achieve sales goals • Stay up-to-date on product knowledge and sales promotions
● Handle customer inquiries and resolve any issues or complaints • Help create visually appealing displays to attract customers
● Meet and exceed sales targets to drive business growth Sales retail representative
Sas Retail (August 2023 - April 2024)
● Merchandise products,
● Holding up all company standards
● Provide excellent customer service and build relationships with clients
● Maintain a clean and organized store environment Rural Mail Carrier
USA Postal (June 2017 - September 2018)
● Deliver mail to rural areas
● Ensure timely and accurate delivery of mail
● Operate company vehicle in a safe manner
● Follow established routes and schedules
● Provide excellent customer service
● Sort mail for delivery
● Handle packages and parcels
● Navigate rural roads and addresses
● Adhere to USPS policies and procedures
● Work independently with minimal supervision
Shipping And Receiving Manager
El Super/Latina Bodega (July 2014 - June 2017)
● Overseeing daily shipping and receiving operations
● Managing inventory levels and orders
● Coordinating shipments with carriers and freight forwarders
● Ensuring accurate and timely processing of deliveries and shipments
● Supervising a team of warehouse staff
● Developing and implementing efficient warehouse procedures
● Maintaining a safe and organized work environment
● Working closely with other departments to meet customer needs
● Analyzing shipping and receiving data to identify areas for improvement
● Inventory control
● Shrink control
● Safety leader
DDF manager/ receiving manager
Superior Grocers (February 2007 - April 2015)
● Overseeing daily operations of the dairy, deli, and frozen departments
● Managing inventory levels to ensure adequate stock levels
● Supervising a team of receiving clerks and backroom associates
● Developing and implementing strategies to optimize efficiency and reduce waste
● Ensuring compliance with company policies and procedures
● Collaborating with vendors to negotiate pricing and terms
● Training new employees on proper receiving procedures
● Conducting regular audits to ensure accuracy of inventory records
● Resolving any issues or discrepancies related to incoming shipments
● Tracking and analyzing key performance metrics to drive improvements Education
Graduated From:
Montclair High School
4725 Benito St,
Montclair, CA 91763
Licenses and Certifications
Management 101,102,103 / forklift license/ cherry picker / electric jack / Superior Grocers (2009)
Management training/skills