Versatile Learner with Quick Adaptability and Drive
Resume:
Sagar Thapaliya
*******************@*****.***
Applying for a suitable position at your company to get chance to implement my interpersonal skill and knowledge to value and benefit your company as my employer and to build up my own career for my personal growth.
KEY SKILL:
o Commitment to work assigned with full confidence and initiative. o Rapid learner with strong desire to succeed in my profession. o Enjoy working with guest from different countries and cultural background. o Acclimatize quickly and efficiently to different task in different situation. o Hardworking efficient and proficiencies with reliable and strong work ethic. o Good practical knowledge of modern international language. Work Experience
Intermediate cable Tecnician
Contact Instruments Ltd - Nisku, AB
October 2022 to Present
Complete the daily assigned task of the day.
Project Manager
Service Master Clean - Edmonton, AB
May 2022 to October 2022
Daily operation of the project.
Cable Harness Assembler
Contact Instruments Ltd - Nisku, AB
August 2021 to April 2022
Assembly the Harness Cable.
Housekeeping site supervisor(shift Lead)
Amazon YEG 1 - Edmonton, AB
August 2020 to August 2021
Manage daily operation of the Housekeeping department. Operations Manager
Holiday Inn express and suites - Slave Lake, AB
October 2018 to August 2020
Provide direct assistance to the Hotel General Manager and have yo perform GM's tasks in their absence.
• Responsible for the day-to-day operation of the hotel front desk team,as well as assist in the management of the housekeeping,maintenance, and food and beverage department.
• Manage the new hire process for all the department.
• Work closely with the General Manager to manage the room inventory to maximize revenue and actively participate in the revenue management process.
• Effectively communicate with team member and department head.
• Participate in Revenue Management strategies with the General Manager. Executive Housekeeper
Holiday inn express & suites - Slave Lake, AB
April 2017 to September 2018
Manage day to day operation of housekeeping,handle guest complain and solve it and make guest happy by full filing their expectation and manage hotel operation when GM is not on property. FRONT DESK RECEPTIONIST/NIGHT AUDITOR
LAKEVIEW INNS & SUITES - Drayton Valley, AB
November 2013 to April 2017
o Greeting Guests, Checking them into their rooms, & Cashiering. o Walking Halls to ensure security of the guests and the building. o Responding to Emergencies such as guest medical issues, criminal activities that require police, power outages, plumbing issues, etc. o Preparing daily statements in order to ensure timely and accurate information management.
o Knowledge of nigh audit bank control and prepare daily statement. o Running daily credit card transactions through a settlement process o Recording daily room occupancy and rate totals.
o Recording revenue totals for cash, checks, and credit card transactions. o Generating automated accounting reports for the manager's review. o Settling Corporate Accounts and sending reports to those entities for billing purposes.
o Running the computer back-up systems.
o Ensuring proper video monitoring for surveillance and processing. HOUSEKEEPING ATTENDANT
LAKEVIEW INNS & SUITES - Drayton Valley, AB
October 2013 to November 2013
Daily housekeeping cleaning job.
FRONT OFFICE/ CONCIERGE AGENT
Kempinski - Abu Dhabi
November 2011 to September 2013
o Assisting hotel guests and addressing their various needs. o Providing general information, giving directions and sending or receiving packages.
o Taking and delivering messages for the guests. Making travel and restaurant reservations for guests.
o Printing International newspaper.
o Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
o Make travel arrangements for sightseeing and other tours BELLBOY OR BELLMAN
Emirates Palace Hotel
September 2010 to November 2011
o Takes care of Guest needs for luggage handling.
o Knowing how to properly load. Maintain and store the bell carts and luggage. o Demonstrate correctly storing and retrieving a guest's baggage o Takes care of guests needs for transportation.
o Takes care of guests needs for message / package deliveries. o Receiving and processing mailing / package deliveries for guests. o Providing the guests with a detailed walk thru of the entire hotel, and knowledge of local establishments and activities for all ages.
o Knowledge of Opera system. Assist management as needed and directed. o Keeping the establishment prepared for the client satisfaction. o Coordinate with travel desk to provide the best service to the guests. Award: Employee of the Month
Month of November 2011
Housekeeping Supervisor
Emirates Palace Hotel - Abu Dhabi
September 2007 to 2010
o Know the International Standard Serve in Hotel Housekeeping. o Responsible in maintaining the cleanliness, orderliness and appearances of hotel room guest with quality service in timely and friendly manner.
o Replenishing all the necessary amenities and supplies. o Responsible for the turn down service and make up room. o Is completely familiar with and carries out the Policies and Procedure established by the hotel.
o Handling lost and found items to the housekeeping office. Completion: Best Department of the Year "Housekeeping" for 2008. HOUSEKEEPING ATTENDANT
Grand Hyatt Hotel Dubai - Dubai
March 2005 to April 2007
Award: Best Employee of the Month
Good outstanding performance and good acknowledge of job. Education
Certificate
Brilliant College Chabhil - Kathmandu
January 2000 to March 2003
Skills
• Management
• Operations
Languages
• English - Fluent
Awards
Executive housekeeper of the year
September 2017
Additional Information
SKILLS AND INTEREST:
Computer Literate (MS Word, Excel, Power Point and Internet Explorer) Class 5 Advanced driver licence
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