Organizational Strategy & Operations Professional

JENNY J. LEE

Greater Chicago Area Phone: 773-***-**** Email: *********@*****.***

EXPERIENCE

Trophy Closet Design Lake Forest, IL

Organisation Consultant (freelance) September 2002 - February 2024

• Meet with and assess the space and client needs to create personalized organizational strategies, designing systems to optimize storage and improve functionality across the home.

• Oversee the decluttering process and manage the implementation of organisational systems, ensuring a smooth transformation of spaces within agreed timelines.

• Provide solutions to clients for organizing spaces. Lawnbar, Ravinia Festival, Levy Restaurants Highland Park, IL General Manager (seasonal) May 2021 – September 2021

• Managed daily restaurant operations including staffing, scheduling, tips, inventory management, and customer service.

• Oversaw compliance with local, state, federal regulations - food safety, health, and labor laws.

• Navigated large concert crowds and rotating staff. LG Electronics, USA Lincolnshire, IL

Associate Product Manager January 2018 – January 2020

• Assist in assessing market competition and price by comparing and tracking the company’s product to competitor’s products, providing insight and data to Product Management Team and HQ Korea.

• Work with customers, resellers, and distributors to uncover their needs, create solutions, and ensure a smooth bid process.

• Provide source/raw data/reports for Product Management and Demand Planning teams.

• Work with customers, resellers, and distributors to uncover their needs, create solutions, and ensure a smooth bid process.

• Work with Product Management, Marketing, and Sales teams to compile yearly trade show schedules and budget. Handle planning and logistics for events and trade shows.

• Work with Marketing and HQ Korea to ensure that all specs and descriptions for our products are accurate and compelling.

• Assist HQ Korea and Marketing with proofreading/editing requests on B2B marketing collateral used by sales team and partners

• Contribute to team effort by assisting inside sales and outside sales team with product-specific requests, as well as handling all operations for the Product Management team and sales.

• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

LG Electronics, USA Lincolnshire, IL

Bid Desk & Sales Program Specialist May 2017 – January 2018 1 Page

• Responsible for accurate and timely bid entries, including heavy correspondence with resellers and distributors.

• Responsible for Channel Inventory and sell-out reports for the Product Management Team and HQ Korea

• Worked with customers, resellers, and distributors to uncover their needs, create solutions, and ensure a smooth bid process

• Worked closely with Sales Managers and Director of sales to support outside sales team Jobspring Partners Chicago, IL

Technical Recruiter November 2016 – March 2017

• Found candidates through sourcing, market research, and internet research. Engaged in conversations and built relationships by meeting each one face to face. Effectively filtered and vetted candidates with knowledge of technical stack, job descriptions, and market knowledge.

• Found candidates through sourcing, market research, and internet research. Engaged in conversations and built relationships by meeting each one face to face. Effectively filtered and vetted candidates with knowledge of technical stack, job descriptions, and market knowledge.

• Found clients through similar methods and opened new accounts using effective sales practices over the phone and through email correspondence.

• Educated and advised candidates/clients in order to build strong and trustworthy relationships with customers.

• Worked within a collaborative team to collectively deliver the best possible recruitment experience

The Drunken Pig Chicago, IL

General Managing Partner June 2012 – April 2013

• Responsible for overseeing construction of the restaurant and input with interior design, layout, and set up of the bar, dining room floor, kitchen line, server stations, and office

• Responsible for keeping track of all financial and legal aspects of the restaurant, including keeping up to code with the city and state, including taxes, wages, and employee management. Oversaw the opening, managing, and eventual closing of all business accounts and vendor relationships.

• Assisted in development of food menu and menu design, created a drink menu that was tailored to the restaurant's concept, and selected wine list and alcohol inventory.

• Created and maintained relationships with all beer, liquor, and wine distributors. Responsible for bar inventory as well as all FOH (front-of-house) supplies. Managed all FOH and BOH staff, from hiring and training to scheduling to payroll to termination.

• Responsible for all marketing and promotion for the restaurant, including creating weekly specials and events to increase revenue and customer traffic.

• Created brand recognition of the Drunken Pig name and utilized social media/internet websites

(Facebook, Twitter, Pinterest, Instagram, Yelp, Foursquare, GoogleMaps, etc.) to maintain public image. Created relationships with patrons to create a loyal, diverse, and expansive clientele base

• Negotiated a partnership with GiltCity Chicago and was featured on their website December 2012, and also featured on their ABC Channel 7 morning holiday segment that year (only restaurant on segment).

• Oversaw all publications and written features or articles on The Drunken Pig (i.e. UrbanDaddy.com, TimeOut Magazine, Chicago Tribune, Metromix, etc. Vision Nightclub, A La Carte Entertainment Chicago, IL Private Event Bartender September 2005 – March 2012

• Bartender for private nightclub promotion company (CSG Entertainment).

• Created, developed, planned, oversaw, and executed monthly special events and promotions that would average 500 guests, 5K in ticket sales, and 15K-20K in bar sales a night. 2 Page

• Created and developed new marketing and brand new promoting strategies utilizing social media

(Facebook)

Flaherty & Youngerman, P.C. Chicago, IL

Legal Secretary December 2011 – September 2012

• Ensured all documents and pleadings are sorted, indexed, and filed. Creation of new files and individual file organization as well as organization of file storage room.

• Responsible for thorough retrieval and/or itemization of documents, including reviewing and pulling privileged documents.

• Assisted attorneys in projects, investigation, large copy jobs, pleadings and exhibits preparation, document/package delivery, etc.

• Assisted attorneys and head paralegal with extensive research and document analysis on large litigation

Beth A. Loeb, Attorney at Law Chicago, IL

Legal Assistant March 2010 – September 2010

• Drafted and maintained a high volume of correspondence, including extensive contact with opposing attorneys, real estate agents, and title companies.

• Managed files, drafted and prepared legal documents such as contracts, wills, and trusts for attorney review. Oversaw and managed payments tracking for real estate transactions.

• Coordinated attorney appointments, schedule, and travel; legal as well as personal. Preparation of complicated, extensive travel arrangements.

• Responsible for maintaining all financial accounts and monetary dealings. Purcell & Wardrope, Chartered Chicago, IL

Legal Assistant September 2009 – March 2010

• Provided extensive legal secretarial support for the senior partner and senior associate including, but not limited to, schedule and docket management, travel arrangements, deposition scheduling and preparation, business meeting and phone conference coordination.

• Prepared correspondence and transcribed pleadings, including motions, answers, and interrogatories.

• Created, organized, and maintained case files for all attorneys in firm

• Experience with large litigation cases filed at state, federal, and appellate courts.

• Experience filing in Cook County and surrounding counties.

• Experience with electronic filing.

Rapaport & Herzberg Northbrook, IL

Legal Secretary 2006 - 2009

• Provided extensive legal secretarial support for the senior partner and senior associate including, but not limited to, schedule and docket management, travel arrangements, deposition scheduling and preparation, business meeting and phone conference coordination.

• Prepared correspondence and transcribed pleadings, including motions, answers, and interrogatories.

• Created, organized, and maintained case files

• Experience with large litigation cases filed at state, federal, and appellate courts.

• Experience filing in Cook County and surrounding counties.

• Familiarity with medical terms and conditions as well as healthcare and insurance in the legal realm.

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SKILLS & EXPERTISE

● Skilled in Word, Excel (VLOOKUP, data

analysis, pivot tables), PowerPoint,

● Outlook, Adobe Acrobat, Adobe Editor,

and Canva,

● Proficient in Trello, Asana, and Slack and

Microsoft Teams for project management

and cross-department collaboration.

● Strong planning, interpersonal,

organizational, problem-solving, and

management skills

● Adept at creating strong relationships and

fostering positive customer experiences

and team collaboration.

● Typing: 74 words per minute.

● Experienced in creating and

maintaining relationships with clientele

for many years with a strong knack for

connecting people

● Keen ability to connect and interact with

people from all walks of life.

● Proficient with tools like Evernote and

Notion to prioritize tasks and meet

deadlines consistently while managing

multiple responsibilities.

● Led creative teams and collaborated

cross-functionally to deliver

high-quality designs and marketing

assets.

EDUCATION

Glenbrook North High School

Northbrook, IL

University of Iowa

Pre-Pharmacy Studies

Iowa City, IA

Oakton Community College

Des Plaines, IL

DePaul University

BA International Studies

Chicago, IL

EXTRACURRICULARS

● GBN Girls’ Varsity Golf Team: Most Improved Player Award; Most Valuable Player Award

(Handicap 15).

● Avid reader and lover of independent movies, foreign films, and well-produced documentaries.

● Bartender for 10 years with experience handling a diverse range of venues and clientele.

● 200-HR Certified Yoga Teacher (Hot Yoga)/Kickboxing/Health &Wellness enthusiast.

● Violinist for Glenbrook Symphony Orchestra / Piano

● Charities and volunteer work / Mentoring

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Contact this candidate