Remote Inbound Support Coordinator Candidate: Project Manager Pro
Resume:
ELANA HEITLINGER
***********@*****.***
I am a certified, results-driven, detail-oriented project manager with excellent interpersonal, organizational and time-management skills seeking a position to utilize my combined skills. SKILLS:
Microsoft Word, Excel, PowerPoint, Google docs, Calendy MS Project, Gantt. Monday.org, Perfect Fit
SLACK, ZOOM, Microsoft TEAMS
WORK EXPERIENCE:
Clothing Manufacturer/Office Manager 05/2025 - present
Manage daily office operations, serving as the primary point of contact for internal and external communication.
Handle all incoming and outgoing communications.
Providing support to senior management and staff, including correspondence and calendars.
Oversee administrative and warehouse personnel.
Manage orders and invoices, entering into computer systems. Right At School 08/2024 - 06-2025
Program Manager / After School After Care Program
Oversee and manage staff of 5 educators.
Research and plan after-school curriculum
Develop strong relationships with school administration, and parents.
Financial management and accountability for my program.
Meet with and report regularly to the Area Manager regarding the program, site and staff performance.
Manage and order supplies as needed.
Doris Duke Foundation, New York, NY 05/2023 - 07/2024 Project Manager
Managed 100+ projects simultaneously, including but not limited to researching, purchasing, and implementing new URL.
Directed my team to ensure timely, successful execution of all tasks.
Determined project implications for scope and resources and identified potential risks.. Success Academy Charter School, New York, NY 3/2022 – 04/2023 Project/Account Manager
Managed multiple projects concurrently.
Managed project tasks to identify potential risks and provided solutions to prevent road blocks.
Tracked project budget, flagging any risk of overburn. Sparks and Honey, New York, NY 10/2021 – 3/2022
Project Manager – Market research projects
Managed numerous research projects, including product, timing, budget, and staff.
Developed, maintained and enforced project timelines and weekly status meetings. r-pac International, New York, NY 11/2012 - 06/2020 Global Project Manager – Product Development, Production and Manufacturing
Products included RFID, hard- and soft-line items, trims, labels, packaging materials.
Industries included apparel, home goods, beauty products, office supplies, and jewelry.
Developed pricing strategies and captured price points for new products and new markets.
Initiated and developed relationships with new offices across the globe.
Managed product development, production, and manufacturing process.
Assessed potential road blocks, made proactive recommendations to remove roadblocks to ensure timely conclusion of projects. Project Manager – Product Development, Production and Manufacturing
Sales support for multiple sales teams.
Organized and facilitated internal and client project status meetings.
Managed scheduling and coordinated deliverables.
Worked closely with IT to initiate clients on a cloud-based ordering system. The Children's Place, Secaucus, NJ 07/2007 - 04/2012 Project Manager – Retail Marketing
Managed projects for all display materials for global chain of 960 stores
Managed projects for e-mail blasts, internal corporate materials, mail catalogs and other promotional mailings to customers, bounce-back coupons, e-advertising, print advertising, and outdoor advertising.
EDUCATION: Fairleigh Dickinson University
B.A.: Communications
Minor: Marketing
William Patterson University
Project Management Certification
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