Human Resource Business Partner

CONNIE HUU CHAU TRUONG

PROFILE

A trusted Human Resource professional who works closely with business leaders to align all people engagement strategies with organizational goals; achieving measurable performance and compliance.

With over 10 years of experience in leadership, 5 years served in Human Resource industry leading HR operations. Skilled in full cycle recruitment, employee relations, HR policy development and implementation, my dedication to the industry is paramount.

Currently working towards obtaining CHRL.

CORE COMPETENCIES

Deliver business objectives supporting Human Resource objectives such as change management, operational effectiveness, workforce planning including full-cycle recruitment/offboarding, attendance analysis metrics, budgetary forecasting, performance management, Health & Safety, etc. Effective coaching, guidance, and support for all employees and levels of leadership on all matters related to Human Resources. Employee relation investigations and effective problem resolution coach. EXPERIENCE

NORTERA FOODS INC. Feb. 2021-Current

Human Resources Business Partner

Serve as a key point of contact between the business and employees of all levels. A true functional and trusted intermediary to guides, support, and coach employees with all matters relating to Human Resources. Overseeing proficient compliance with labor relations and evolving employment legislation, while maintaining supporting HR policy development. The HRBP fosters strategic collaboration and alignment between various levels of business, departments, and leadership to achieve measurable operational objectives and optimizing employee engagement. Demonstrated strong interpersonal skills, conflict resolution, and the passion to support a positive, inclusive, and overall safety focused workplace. Windsor, ON, N8T

T: 519-***-****

E: *************@*****.***

BANK OF MONTREAL Apr. 2011-Jan. 2021

Assistant Branch Manager and Branch Compliance Officer Simultaneously supporting and coaching 2 branches of employees to drive measurable performance in a retail financial services environment. Partnered with the branch manager, assisting in overseeing all daily operations such as customer satisfaction, audit and regulatory compliance, operational security, staff leadership, client and community engagement. Human Resource Management, payroll, time reporting and attendance. EDUCATION

UNIVERSITY OF WESTERN ONTARIO 2025-CURRENT

Professional Leadership Certificate (IN PROGRESS)

ST. CLAIR COLLEGE 2009-2011

Human Resource Management Certificate (COMPLETED)

UNIVERSITY OF WINDSOR 2005-2009

Bachelor of Arts - Labour Studies (COMPLETED)

SKILLS

• Talent Acquisition with strengthened networks and partnerships

• Compensation and Benefits Administration

• Data Analytics, Department Budgeting, Internal Auditing

• Strategic Planning, DEI, and Continuous Improvement mindset

• Training, Learning, and Development through mentorship and coaching

ACCOMPLISHMENTS

Investment Funds in Canada License 2015

Branch Compliance Officer Designation 2017

St. John’s Ambulance First Aid Certification 2023

Mental Health First Aid Training Program 2024

Front Line Leadership Course - Level 1-3 2023-2025 Active Volunteer with The Downtown Mission, Drouillard Place After School Program, and Leukaemia Bottle Drive 2023-Current

PROFESSIONAL and PERSONAL REFERENCES UPON REQUEST

Open availability, flexibility to travel and relocate

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