Billing & Revenue Cycle Specialist

TIFFANY YOHO

Orlando, FL ***** 407-***-**** *******@****.***

PROFESSIONAL EXPERIENCE

MicrogenDX, Orlando, FL January 2023 - July 2024

Denials Specialist

●Methodically reviewed claim denials, employing the most effective process to appeal.

●Created appeal packages after thorough web investigation of payer policies and guidelines.

●Professionally followed up on appeals, maximizing revenue (team averaged a million plus per month)

●Responsible for creation and maintenance of all payer configurations.

●Developed and maintained amicable communication with referring providers and payers, resulting in a quicker response to information/document requests.

Sedgwick/Orchid Medical, Orlando, FL I’m June 2021 – December 2022

Billing & Collections Associate March 2022 – Dec. 2022 & Dec. 2023 - June 2024

●Corresponded with insurance companies on denied or short paid claims

●Processed EOBs - Correcting denial issues and resubmitting for approval

●Medical record requests

●Analyzed client contracts/ vendor-agreements

●Requested pre & retro

●Reduced 90+ aging by 65%

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Analyst, Accounts Payable June 2021 – March 2022

●Reconciled sales orders/approved requisitions of received invoices.

●Utilized Bill.com for invoice matching and payments

●Troubleshooting and resolution of payment and claim issues

High Expectations Counseling, Orlando, FL May 2020 – April 2021

Operations Coordinator/Personal Assistant

●Coordinated all personal matters: calendar, correspondence, research, bill payment, set appointments, organized travel, ordered inventory/gifts/items, troubleshot, and resolved scheduling huh be issues.

●Managed daily office operations: phones, client support, scheduling, myp billing/collections.

●Supported four additional therapists: calendaring, client intake, billing and transactions.

Lynx Legal Services, Orlando, FL July 2018 - March 2020

Accounting Manager

●Effectively tracked receivables - reduced & maintained aging over 90 days under 5-7%.

●Carefully reviewed payables, assuring compliance and due diligence in all matters.

●Resolved all client issues regarding financial transactions, invoices, and payment inquiries.

●Monitored and processed all online client transactions (Square, PayPal)

FORMAL EDUCATION

VALENCIA COMMUNITY COLLEGE, Orlando, FL

*** Currently pursuing B.A. in Business & Leadership

A.A. in General Education, 2015

A.S. in Paralegal Studies, Transactional Specialization, 2018

A.S. in Paralegal Studies, Litigation Specialization, 2018

Dean’s List (x4) & President’s List (x2)

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